With UMB operations, the Enterprise Fraud Analysts focus their work toward investigating fraudulent confirmations against customers and the UMB organization. These analysts are the determining factors on making vital decisions for determining how fraud is happening, where it is happening, and how can they put a stop to it. Fraud Claims Analysts work closely within their team environment to support one another and to be successful. With working across multiple departments to help customers and the bank, Claims Analysts help customers and the bank get back millions of dollars in loss. The Fraud department prides in taking on wrongful people with enforcing justice and helping victims get back what belongs to them. The Enterprise Claims Analyst role takes on fraud claims for all payment channels that our customers utilize throughout the organization. These associates are solution-based problem solvers who aid our customers and internal partners to ensure we are providing the unparalleled customer experience to customers and clients for investigating fraudulent activity. The fast-paced environment with unpredictable scenarios keeps our associates flexible and adaptable to changes to meet our overall business needs. Our Enterprise Fraud Claims Analysts are motivated to be self-driven and enjoy the challenge of learning new skills while controlling the progression of their career. The UMB Fraud department is about creating strong connections amongst its associates to develop and maintain a positive working experience. You are valued for who you are in a fun, professional setting. Associates are supported and encouraged to work with Managers and Senior Leaders associates to develop roadmaps for opportunity within the operations realm or other departments and avenues throughout UMB. How you’ll spend your time: + You will use problem solving skills to investigate fraudulent claims against our customers and the UMB organization. + You will need strong communication skills to provide updated information to parties to ensure all information is communicated for adequate research for fraud. + You will be a team player to work out solutions within your team to help conduct plans and research to stop and defeat fraud. We’re excited to talk with you if: + Knowledge of Microsoft 365 Applications + Strong Problem Solving Skills + 2-years Customer Service Experience + Strong Written and Verbal Communication Skills + Ability to handle multiple tasks simultaneously and continually meet deadlines **Compensation Range:** $44,790.00 - $86,510.00 _The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information_ UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. **Are you ready to be part of something more?** You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. _UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to_ _talentacquisition@umb.com_ _to let us know the nature of your request._ _If you are a California resident, please visit our_ Privacy Notice for California Job Candidates (https://p1.aprimocdn.net/umb/cdbf5f22-8f7a-43b9-bd03-b09f014a39c3/Privacy\_Notice\_for\_California\_Candidates\_Original\_file.pdf) _to understand how we collect and use your personal information when you apply for employment with UMB._ **_Who we are_** We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed. Learn more about UMB's vision (https://p1.aprimocdn.net/umb/8cf58ce2-e9d6-4621-b60a-b09f01638943/UMB\_Tuce\_Book\_Original\_file.pdf) Check out the road to a career at UMB