General information Career area Compliance Work Location(s) 1100 Virginia Drive, PA, 601 S. Tryon Street, NC City Charlotte, NC Remote? No Ref # 18030 Posted Date Friday, August 9, 2024 Working time Full time Ally and Your Career Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need. The Opportunity

Ally Financial’ s Enterprise Fraud, Security and Investigations function manages and analyzes Ally’s exposure to internal and external fraud risk factors. The function strives to achieve an appropriate balance between risk and return, limit unnecessary risk, and protect the company’s financial returns.

This position will be responsible for leading the execution and enhancement of the effective challenge of the Deposits Fraud program and serving as a strategy, control, and testing subject matter expert supporting the business and related Enterprise functions.

At this time, Ally will not sponsor a new applicant for employment authorization for this position.

The Work Itself Maintain, monitor, and test a superior Fraud Prevention, Detection and Investigations program supporting Ally’s Deposits business.Ensure ‘best in class’ fraud processes, infrastructure, strategies and tools are utilized to accurately identify and manage fraud risk across all Deposits Products and Channels (Online, Mobile, Contact Center, and Back Office).Manage fraud risk within the portfolio at the highest level of visibility and rigor through the development and management of operational and executive metrics.Maintain satisfactory fraud program performance on the Ally Deposits portfolio.Ensure fraud risk is identified through independent validation and testing of business fraud controls, strategy effectiveness, technology, processes/procedures ensuring fraud risk is identified and remediatedExecute and improve the effective challenge program inclusive of monitoring, testing, issue escalation, and reporting to identify and mitigate fraud risksManage team responsible for escalated investigations and related investigative review processesBuild fraud awareness, education, and referral/alert notification processesCommunicate portfolio performance, initiatives and threats to senior management and portfolio teams, through a regularly established communication rhythm of executive summaries, dashboards and portfolio reviews.Use Fraud Subject Matter Expertise to complete assigned projects that look to improve Ally’s overall fraud controls.Build and maintain relationships across the business line and enterprise functions to ensure effective influence required to meet Fraud Risk goals.Represent Enterprise Fraud team on risk assessments and mitigation plan development for new products and business growth opportunities.Establish priorities and delivery of work efforts using direct and indirect staff of investigators, analysts, and subject matter experts.Collaborate with EFSI Fusion Center to identify, notify, and remediate internal and external threats. Collaborate with the technology teams to drive enhancements and/or transformations of system capabilities for the fraud value streamParticipate in consortium groups and industry conferences to stay apprised of industry threat trends The Skills You Bring Bachelor's Degree or equivalent experience in a relevant field.7+ years of 1st or 2nd line fraud risk management experience or related Audit experience in a retail banking or financial services environment.Certified Fraud Examiner, Certified Information Systems Security Profession, or applicable fraud risk designation preferred.Demonstrated solid understanding of tactics used to commit cyber fraud and tools used to prevent successful attempts.Superior understanding of Deposits fraud risk management.Commitment to continuous business improvement process.Analytical ability to develop and implement strategic and tactical plans.Solid understanding of operational facets of various financial service product lines.Collaboration skills and effective communication at all levels of the organization.Effective change agent with highly developed problem-resolution skills.Strong organizational skills with the ability to work independently and proactively.Passionate about the subject matter and inspiring the same passion in others.Appreciation for the importance and value of effective relationship-building within the Enterprise and industry.Demonstrated history of effective people management.Understanding of basic technology architecture and security of web, mobile, and telephone-based financial services.Competent writer of corporate policies and communications.Capable of leading, managing, and motivating staff through communication of vision, leading by example, and passion for detailed execution. How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

Time Away: 11 paid holidays, 20 paid time off days, and 8 hours of volunteer time off, yearly (paid time off is prorated based on start date) Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf 

Who We Are:

 

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

 

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

 

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range: $125000 - $190000 USDAn individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.  Incentive Compensation: This position is eligible to participate in our annual incentive plan.