Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.
Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.
ResponsibilitiesAs the Enterprise IT System Engineer (Shared), you will be responsible for designing and implementing end-to-end systems solutions that meet the organization's business objectives. The ideal candidate will have a strong background in system architecture and security, a deep understanding of technology trends, and the ability to collaborate with cross functional teams to deliver scalable and reliable systems. You will act as a model of customer service excellence to all organizational staff members in the Office of Military Commissions (OMC) as part of DISA’s Joint Service Provider (JSP) Service Delivery contract and support multiple organizations within OMC as a shared resource in locations within the National Capital Region (NCR) and as needed, Naval Station Guantanamo Bay (NSGB). You will oversee a small team of highly qualified IT systems professionals, participate with other task IT professionals, and provide Tier 3 support to ensure productivity and resolve IT issues that the end-users may have with existing desktops, laptops, software installation, servers, storage, information security, and other critical Enterprise Level needs. Further, you will participate in the planning and implementing key OMC IT initiatives anticipated during this effort. Although this position resides in the NCR, there may be a requirement to travel to Naval Station Guantanamo Bay (NSGB) occasionally. In assuming this position, you will be a critical contributor to meeting Empower AI's mission: To deliver innovative, cost-effective solutions and services that enable our customers to adapt to dynamic environments rapidly.
Responsibilities:
System Design and Architecture:
Lead E&I (engineering and implementation) efforts for the design, creation, proposal, and engineering of enterprise level IT Solutions for the OMC IT environment. This includes all solutions for NIPR/SIPR/JWICS and SAP security environments. This includes but is not limited to infrastructure, network, security, data storage, centralized management, server scoping, and configurations that enhance the OMC end-user experienceDevelop comprehensive Microsoft Domain and Active Directory system architectures that align with business goals and requirements on VMware Virtualization Technologies.Design secure solutions that ensure scalability, reliability, and optimal performance.Will perform duties as the SME for the implementation tasks designated by the Program Manager.Function as the SME responsible for developing, implementing, and configuring OMC system Infrastructure across multiple locations, operating a broad range of Microsoft Server technologies including Public Key Infrastructure (PKI) and digital certificates management systems, ensuring proper issuance, renewal, and revocation processes.Support replication of network file share volumes via Distributed Files System w/ Replication (DFS-R) between the NCR and NSGB locations.Provide support for storage area network (SAN) and encrypted file storage capabilities.Provide expert level support for troubleshooting system related issues, including root cause analysis and resolution.
Technology Evaluation and Selection:
Assess and recommend technologies and tools that best meet the organization's technical and business needs.Stay current with emerging technologies and industry trends to inform technology selection decisions.
Collaboration and Communication:
Collaborate with stakeholders, including developers, engineers, and business leaders, to understand requirements and constraints.Communicate architectural decisions and rationale to both technical and nontechnical audiences.
Integration and Interoperability:
Design systems that integrate seamlessly with existing applications and infrastructure.Ensure interoperability with third-party systems and services.
Security and Compliance:
Incorporate security principles into system designs to safeguard against potential threats.Ensure that systems comply with DoD regulations and security standards. Conduct regular reviews to ensure that solutions adhere to established architectural and security guidelines.Ensure all OMC enterprise solutions meet ATO requirements for their respective security environments.Enforce security policies and procedures to protect systems and data.Conduct security audits and implement necessary measures to address vulnerabilities.
Backup and Recovery:
Implement and manage backup solutions to ensure data integrity and availability.Develop and test disaster recovery procedures to minimize downtime.
Documentation:
Create and maintain detailed documentation of system architectures, configurations, and processes.Will utilize Government approved tools to accurately report, document, administer, and resolve customer issues. Government-provided tools include, but are not limited to, the following:BMC Remedy and Service Now (SNOW) for ticket submission, tracking, and routing; andMicrosoft SharePoint as a knowledge management repository for SOP’sProvide documentation to support training and knowledge transfer activities QualificationsRequirements:
Shall possess at the time of award a TOP SECRET w/ SCI Eligible security clearanceProven experience as a Systems Architect or in a similar role.In-depth knowledge of system architecture principles, design patterns, and best practices (primarily Windows-based, some Linux-based).Proficiency in system design and architecture modeling tools.Strong analytical and problem-solving skills.Strong understanding of security principles, risk management, and compliance frameworks.Familiarity with virtualization technologies (e.g., VMware, HyperV).Experience with designing, engineering, and implementing a PKI solution.Excellent communication and interpersonal skills.Ability to oversee up to 5 network technicians.Highly self-motivated and directed
Education and Experience:
Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred.15 years of DoD System Engineering Experience7+ years of experience leading tasks of a similar size/scope5+ years working in a Virtualized environment for either DOD or the ICRequired Certifications:MCSE Core Infrastructure or Azure Solutions Architect Expert CertificationVMware Certified Professional DoD8570.01M IAT Level II (one of the following):CCNA SecurityCySA+GICSPGSECCNDSecurity + CEPreferred Certifications:DoD8570.01M IAT Level III (one of the following)CASP+ CECCNP SecurityCISACISSP (or Associate)GCEDGCIHVCP Data Virtualization or End User Computing
PHYSICAL REQUIREMENTS:
This position requires the ability to perform the below essential functions:
Sitting for long periodsStanding for long periodsAmbulate throughout an officeAmbulate between several buildingsStoop, kneel, crouch, or crawl as requiredRepeatedly lift and carry weight up to 50 pounds
About Empower AI
It is the policy of Empower AI to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations. In addition, we affirm that all compensation, benefits, company-sponsored training, educational assistance, social, and recreational programs are administered without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, or gender identity. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations. Empower AI is a VEVRAA Federal Contractor.
Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.