Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system. **Job Description:** At Regions, the Enterprise Operations Analyst administers defined procedures, prepares and analyzes reports, and works on projects with an emphasis on process improvement. An Analyst at this level compiles, analyzes and reports volume, productivity, quality and other statistical data to management. **Primary Responsibilities** + Analyzes and interprets data to identify trends and opportunities for process improvement + Works with managers to apply data to business goals and analytical requirements, which may include capacity planning, volume forecasting and unit costing + Identifies operational problems and recommends solutions + Collaborates with team to solve items + Provides periodic reports to management + Creates and maintains policies, procedures and training materials to maximize efficiency and customer service + Works with supervisors and/or managers to ensure that teams comply with the stipulated principles and standards + Assists with projects led by line of business management This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay. **Requirements** + High School Diploma or GED and four (4) years of related experience + Or Bachelor's degree in a related field **Skills and Competencies** + Ability to research, analyze data, and derive facts + Ability to work under pressure and meet deadlines + Analytical and problem-solving skills + Excellent organizational skills + Knowledge of banking operations + Knowledge of business intelligence (BI) tools + Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.) + Strong written and verbal communication skills ​ This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience. **Additional Skills and Competencies** + Investigate and process both Direct and Indirect credit bureau disputes in accordance with the Fair Credit Reporting Act. + Previous experience in the following systems preferred: ACLS, CCNET, TSYS and CACS + Previous experience with report preparation highly preferred. + Previous experience with Power BI preferred. This role is located out of our Riverchase Operations Center in Hoover, AL. The role will report for in office work a minimum of 3 days per week. **Position Type** Full time **Compensation Details** Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. **Job Range Target:** **_Minimum:_** $43,888.00 USD **_Median:_** $56,150.00 USD **Incentive Pay Plans:** This job is not incentive eligible. **Benefits Information** Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. (https://www.regions.com/about-regions/benefits/benefits-eligibility) Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions. + Paid Vacation/Sick Time + 401K with Company Match + Medical, Dental and Vision Benefits + Disability Benefits + Health Savings Account + Flexible Spending Account + Life Insurance + Parental Leave + Employee Assistance Program + Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser. https://www.regions.com/welcometour/benefits.rf **Location Details** Riverchase Operations Center **Location:** Hoover, Alabama Bring Your Whole Self to Work We have a passion for creating an inclusive environment that promotes and values the differences that make each of us stand out as unique individuals and help provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work and thrive is the right thing to do. OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.