Transform technology into opportunity as an Instructional Developer/IT Support Trainer with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As an Instructional Developer/IT Support Trainer you will help ensure today is safe and tomorrow is smarter. Our work depends on Instructional Developer joining our team to design and develop training programs using proven adult learning methodologies and techniques. This includes designing and developing engaging learning activities and compelling course content that enhances retention and knowledge transfer. If you enjoy directing structured adult learning activities, you will find this role to be both rewarding and challenging.

HOW AN INSTRUCTIONAL DEVELOPER/IT SUPPORT TRAINER WILL MAKE AN IMPACT:

Conducts on-site and/or in-house training classes, demonstrations, simulation exercises and discussion groups for customers and/or employees

Collaborates with subject matter experts to identify audience’s training needs

Creates instructional goals and content that supports goals by applying tested instructional design theories, practice, and methods

Designs visual aids (audio, video, simulations, e-learning modules, role plays, games, tests, etc)

Facilitates training classes and develops criteria for evaluating effectiveness of training activities

Stays abreast of training and development research: learning theory, motivation theory, and new materials, methods, and techniques

Evaluates and/or oversees contractors or vendors to develop and/or administer training programs

Identifies best method of training delivery based upon training needs

WHAT YOU’LL NEED TO SUCCEED:

Bachelor of Arts/Bachelor of Science or 4 years related experience can be used as substitute

Must have a minimum of 5 years of related training experience with adult learning methodologies

In addition to general training and instructional development, candidates must have at least 5 years of experience in technical service desk support operations, end user support, and technical troubleshooting

Must have a broad base of knowledge and be fluent in multiple IT disciplines such as computing, computer workstations, computer hardware and software, productivity tools, applications and networking

Proficient communication skills in writing and verbal, problem solving, interpersonal skills., training delivery and design using various tools such as MS ppt, eLearning software such as Articulate. Delivery of classes to participants - proficient presentation skills

Security Clearance Level: Must be able to obtain and maintain Public Trust and ability to obtain higher clearance as needed

CompTIA A+ certification, preferred

Location: On Customer Site in DC

US Citizen without dual citizenship  

GDIT IS YOUR PLACE:

401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Cutting-edge technology you can learn from

Rest and recharge with paid vacation and holidays