Job Seekers, Please send resumes to resumes@hireitpeople.com

Skillset:

The candidate should have working technical knowledge of infrastructure services such as Windows VMS, Unix VMs, Containers, Cloud Services, Data Network and Telephony. Microsoft, AWS, GCP and Cisco knowledge is a plus. The candidate must have a strong ITIL background and ITIL Foundations certification is required, with V4 certification preferred.Below is the list of our technical and soft skills we desire for this position:

Technical skills:

Strong computer skills. Expert knowledge of ITIL disciplines Ability to manage conflict and offer suitable resolutions Strong customer service, project management, relationship management and quality control skills. Resource planning skills Experience of managing 3rd parties and 3rd party delivered services

Soft Skills:

Keen sense of time management Excellent leadership and customer service skills. Strong teamwork skills and attention to detail. Excellent written and verbal communication skills Willingness to support and mentor other team members Able to manage sensitive and sometimes confidential information Self-motivation and able to take responsibility

Experience required: 5-8 Years