The Enterprise Workforce Management team is responsible for leading Citi’s transformation efforts around staffing and skill adequacy and organization design. It is an exciting time to join the team as we are in the building phase of developing the set of capabilities, processes, and tools to analyze, forecast, organize, and plan for the future of the workforce. We are a global team with highly motivated colleagues who are focused on ensuring Citi has the right number of people, with the right skills, at the right place, time, and cost. The role is part of the Enterprise Workforce Management team and is responsible for supporting the delivery of critical workforce management assessments to inform actions and insights. Responsibilities + Support processes that ensure workforce planning framework related to monitoring and process are effectively applied, including leveraging data, insights, and trends to mitigate risks and inaccuracies and their potential downstream impacts + Maintain controls in relation to data sources, data quality and validation + Support connectivity across Enterprise Management Workforce process around staffing and resource utilization including cross-team and stakeholder execution facilitation + Contribute to reporting and insights around status, gaps, remediation actions progress to management committees, board, and regulators + Partner with Businesses and Functions, Finance, and Enterprise Workforce Management teams to develop impactful reporting and insights to deliver on growing internal and external requirements Qualifications & Experience + 3-5+ years’ experience in strategic workforce planning / workforce management / management reporting / business intelligence + Good understanding of key principles involved in strategic workforce planning or background in financial planning, data analysis or business operations + Ability to understand and interpret a wide range of information, ideas, and concepts, draw conclusions, and make recommendations + Demonstrated experience presenting ideas, data and analysis in a visually accessible way, ability to draft presentations and documentations to communicate key conclusions and issues to stakeholders + Experience with Transformation and Change Management working in a large organization + Ability to analyze data and prepare reports and insights + Experience working in a regulated large organization + Experience in creating, tracking, and managing metrics + Comfortable working with ambiguity and in a high-paced environment with changing priorities + Intellectually strong with a proactive can-do attitude to project delivery and “getting things done” within tight deadlines + Strong analytical skills with good attention to details, while keeping focus on the big picture + Ability to deliver results and on-time delivery of work + Strong written and verbal communication. + Strong interpersonal and relationship management skills demonstrating cross-cultural understanding and knowledge across multiple geographic locations **Education:** + Bachelor’s/University degree or equivalent experience + English advanced ------------------------------------------------------ **Job Family Group:** Human Resources ------------------------------------------------------ **Job Family:** Talent, Development, Learning & Diversity ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** . View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) . View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) . View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.