Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Hawks Cay Resort, an iconic destination resort in the Florida Keys, reopened in August 2018 following a $50 million renovation. A recipient of the prestigious AAA Four Diamond Award and a member of the Preferred Hotel Group Lifestyle Collection, this 60-acre, tropical destination boasts 177 guestrooms and 250 two • and three-bedroom villas, a full-service marina, six restaurants, saltwater lagoon, five swimming pools, kid and teen clubs and spa. Overview REPORTING RELATIONSHIP: Reports directly to the Recreation Manager and in their absence to the Pool Experience Manager. JOB SUMMARY: The Entertainment Host provides costumed character and musical entertainment for the Hawks Cay Experience Program. Hosts will enthusiastically facilitate all Hawks Cay Resort’s iconic activities. You are center stage, creating a fun and entertaining environment for our guests. DUTIES & RESPONSIBILITIES: • Hosts and participates in all resort wide recreational, entertainment and social activities. • Acts as a Resort performance specialist by performing as various resort themed costumed characters. • Provides musical entertainment according to character descriptions. • Acts as an emcee (master of ceremonies) to inform and entertain small and large groups of guests during special events and shows such as Hawks Cay Beach Party, Walk the Plank Pirate Extravaganza, Theme Nights etc. • Seeks out guest contact displaying enthusiasm and boundless amounts of energy and socializes with guests in public areas and lounges throughout the Resort. • Participates in VIP and Special Group guest events, arrival and/or departure procedures by as scheduled by the Resort Experience Director. • Attends door greets, welcomes guests entering and exiting specified resort spaces for evening events/performances. • Participates in the creation and coordination of activities/performances at the resort including inventory, promotion, hosting under the guidance and supervision of the Resort Experience director and Recreation Managers. • Joins guest amenity tours as an escort, providing assistance to guests and evaluating the performance of the local tour guides. • Responsible for maintaining a warm, friendly and courteous attitude with our customers, guests and staff at all times. • Must be able to tolerate & work in outdoor temperatures and environment. • Regular attendance in conformance with the standards, which may be established and revised by HCR from time to time, is essential to the successful performance of this position. • Required to work holidays, weekend, day and night shifts as needed. • Assist with all Coral Cay and Resort Pool Duties as defined by Recreation Manager. This includes but is not limited to: opening/closing procedures, custodial duties and event set ups. AUDITION: All entertainment hosts must attend an audition or submit an online audition video for the Characters of Captain Hawk and/or the Pirate Queen. This includes: 1 minute comedic monologue of your choosing and 1 minute demonstration of musical ability. Guitar, Vocal or Both. See Hawkscay.com/Auditions for audition dates, video submission guidelines and additional character information Qualifications QUALIFICATIONS: • Possess an enthusiastic attitude and approach. • Must be able to play 2-3 hour sets on guitar or perform vocally. • 1-2 years’ experience with theater performance with emphasis on imrov work. Community or professional • Must be able perform outdoors for extended periods of time. • Applicable experience as an emcee or host for weddings, hotels, resorts, cruise ships, and similar venues is preferred. • The ability to interact effectively and make connections with people of different age groups. • The ability to extend beyond a host into an entertainer. • The motivation to go above and beyond for our guests. • The ability to cross-promote activities and events. • Natural ability to communicate with others and work in a team or independently. • Demonstrate a clean and professional appearance. • Must be able to read, write and speak English fluently. • Strong improvisational skills and microphone skills. • Be open to flexible working hours; including days, nights, weekends and holidays. • Be able to adapt to the immediate or unforeseen challenges in the industry. • Be able to work in a fast paced environment. • Applicable theatre background/knowledge is preferred. • Be able to execute basic office tasks. Computer proficiency in Microsoft Word, Excel and Outlook required.