About WellLife Network: WellLife Network is a leading health and human services organization dedicated to supporting individuals and families across New York City and Long Island. Recognized as a 2023 top-rated nonprofit, WellLife Network empowers people to overcome life’s challenges and achieve greater independence, well-being, and inclusion. We offer a comprehensive suite of programs spanning mental health, developmental disabilities, substance abuse, housing, and employment support, all grounded in a commitment to compassionate, high-quality care. Central to our mission is an unwavering dedication to diversity, equity, inclusion, and belonging (DEIB) within our organization and in the communities we serve. As a trusted community partner, WellLife Network fosters a nurturing environment where everyone has the opportunity to thrive and realize their fullest potential.

Position Summary: The EES Program Assistant will provide the administrative support for Entitlement Eligibility Services.

Essential Accountabilities:

Maintain and updates Alpha/Medicaid Tracker. Prepare Monthly PNAs (Personal Needs Allowances). Prepare spreadsheets for Monthly Allowances. Prepare Biweekly Allowances. Prepare monthly SNAP retrieval spreadsheets. Orders supplies and equipment. Updates FEs (Financial Eligibility) in Avatar. Monitor Appolio balances. Develops and maintains tracking systems including computerized excel (consumer program / residential listings) and / or other databases (Avatar, Onbase, Kofax) etc. Maintain and encourage confidentiality in respect to HIPPA laws at all times. Generates and distributes internal memos, postings and / or other printed materials. Completes all tasks related to processing of incoming and outgoing mail, receives, reads, sorts and distributes etc. Record minutes at all trainings, presentations and staff meetings as requested. Receives, screens and routes incoming telephone calls and / or relay phone messages to support staff. Periodically opens and distributes mail and faxes in the department in a timely fashion. Assist in organizing special projects. Compose correspondence, memorandums and reports as instructed. Works and / or attends staff meetings / trainings at various sites other than regular work site. Schedule appointments and arrange meetings if required for the departmental staff as needed. Plan office celebrations for different events and achievements. Use initiative and judgment in matters requiring immediate attention and response. Complies with all agency and department policies and procedures. Performs other related duties as assigned.

This does not limit assignment of duties or exclude the performance of other duties, not mentioned as assigned by immediate supervisor.