Primary ResponsibilitiesPositively impact the customer experience, while maintaining frequent communication and providing exceptional customer service to homebuyersMaintain ongoing communication with Mortgage and Homebuilding staff throughout the entire loan processManage multiple loan files, collect and record customer information, and ensure timely processing of mortgagesSet up loan files, order all exhibits (i.e., VOE's, VOD's credit report, etc.), and follow up on submitted and pending loans.Coordinate closing paperwork, ensure accuracy and completeness of loan files prior to passing to the closing departmentQualificationsExcellent customer service, and strong oral and written communication skillsStrong organization skills, attention to detail, and ability to multi-task