Job Title: Process Planner Job Description As a Process Planner, you will be responsible for generating internal routers based on customer needs and specification requirements. You will provide effective customer service, confirm sales orders with acknowledgements within 48 hours, and coordinate with the Process Planning Manager to expedite orders. Additionally, you will print documentation for job packets and respond to inquiries regarding orders. Monitoring production job progress to ensure on-time delivery and advising customers of shipment delays, shortages, or special production requirements are also key aspects of this role. Responsibilities + Generate internal routers based on customer needs and specification requirements. + Provide effective customer service to all customers. + Confirm sales orders to customers with acknowledgements within 48 hours of receipt. + Coordinate with the Process Planning Manager to expedite orders. + Print all documentation for job packets, including traveler, prints, inspection sheets, and set-up sheets. + Receive, investigate, and respond to all inquiries regarding orders. + Assist the Process Planning Manager in monitoring production job progress to ensure on-time delivery. + Advise customers of shipment delays, shortages, and special production requirements when necessary. + Provide customer feedback to the organization. Essential Skills + 2-3 years of Process Planning experience within a plating facility. + Experience with computer applications such as basic MS Office and ERP Manufacturing Software. + Experience with any ERP software (e.g., Visual Shop). + High School Diploma or GED. Additional Skills & Qualifications + Understanding Military and Aerospace specifications. + Familiarity with Aerospace industry documentation, such as AS9100, ISO, and Nadcap specifications. + Preferred background in Aerospace or Defense material planning. + Ideally wanting someone with NO Automotive experience Work Environment Core hours are 7:00 AM - 3:30 PM or 8:00 AM - 4:30 PM, with the possibility of up to 5 hours of overtime during training. You will report to the Process Planning Manager and work alongside two other team members in the department. The company has experienced over 20% growth in the past year and is expected to continue this trend. The role includes a 401k match of $1 for $1 for the first 3% and $0.50 for every $1 from 3-5%. Pay and Benefits The pay range for this position is $20.00 - $28.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Detroit,MI. Application Deadline This position will be accepting applications until Jan 30, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.