Summary

The EVS Technician is responsible for maintaining the cleanliness and sanitation of the gaming facility, including the Casino Floor, Restrooms, Restaurants, Back of House areas and Offices. The EVS Technician is also responsible for providing excellent customer service to external as well as internal customers.

Essential Duties and Responsibilities:

· Cleans and Sanitizes assigned areas of the facility, including gaming machines, restrooms, floors, walls, chandeliers, furniture, woodwork, windows, doors and all other fixtures in accordance with company policies and procedures, County, State and Federal health requirements.

· Removes garbage from Casino Floor and transports to disposal area as assigned by schedule

· Attends shift briefings and other meetings

· Works in a way that will cause the least amount of disruption to guests and observes guest privacy and requests

· Reports maintenance issues found immediately

· Responsible for cleaning spills when necessary

· Responds to radio calls for assistance in a timely manner

· Cleans and restocks EVS carts at the end of each shift

· Self-motivated to perform repetitive tasks under times of high occupancy and traffic

· Must learn, comprehend and comply with all Company policies and procedures, Gaming Regulations and Title 31 requirements

· Working hours are determined by 24-hour schedule, including afternoons, graveyard and weekends. Schedules are subject to change

· Other duties as assigned

Requirements

· Minimum 21 years of age

· Understand and adhere to Company policies, procedures and safety regulations

 

Supervisory Responsibilities

This job has no supervisory responsibilities

 

Education and/or Experience

High School Diploma or equivalent (GED) required. Customer service experience preferred. Work is performed under a team management approach. Available to work any shift, holidays and weekends. Bi-lingual language ability (Spanish/English) is a plus.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information to guests.

 

Reasoning Ability

Reasonable level of understanding required to follow specific but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

 

Certificates, Licenses, Registrations

Gaming license issued by the Paskenta Gaming Commission, Tips certification as trained by Rolling Hills Casino. Must obtain Title 31 certification as trained by Rolling Hills Casino.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to

finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The usage of electronic devices is part of performing the essential functions of this position.

 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, and works frequently with electrically powered equipment. The noise level in the work environment is usually loud. The employee works in an environment that allows exposed tobacco smoke and vaping. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Duties, responsibilities and requirements pertaining to this job are subject to change, as needed.