Job Description:

Baptist Health is looking for an Epic Ambulatory Analyst - Lead to join our team. This is a remote position that requires residency in KY or IN

Under general direction, responsible for application and integration of information technology in the healthcare setting. This position will serve as a liaison between the IT department and operations to align system design with operational processes. This includes data collection, workflow analysis, system configuration, testing, and support. Participates in application deployment and procedure documentation. Ensures that the software build meets organizational goals and external mandates such as HIPAA and Meaningful Use. Has technical knowledge of all phases of applications system analysis and project management.  May have duties instructing, directing and checking the work of other Application Analysts, personnel, and project team members. Acts as project leader for projects with moderate to large budgets or system-wide implications, multiple projects of a short to long-term duration, and medium to large projects.

Essential Duties:

Manage stakeholder expectations by analyzing expectations and requirements.

Identify project issues and risks and resolve or escalate as appropriate. 

Collaborate effectively with colleagues to complete tasks.

Lead or actively participate in meetings.

Participate in several projects at one time.

Lead multiple projects concurrently.

Provide advanced knowledge of product features, functionality and utilization of the application software.

Monitor system effectiveness and/or performance to determine if there are any potential problems, report critical findings to peers and/or manager and resolve complex problems.

Participate/lead in disaster recovery initiatives.

Review and test changes, interfaces, data conversion, enhancements, and each new release as assigned.

Serve as the technical lead for team and provide training to other team members.

Work as the primary technical liaison with vendor, interface team client/server and all other technicians

Provide 24/7 support when scheduled.

Resolve or triage support calls as applicable.

Serve as a resource to Associate, Intermediate, and Senior level analysts as needed for resolution of support calls.

Support the training team by keeping trainers abreast of new functionality and system changes.

Develop and maintain documentation on the organization’s file share platform.

Minimum Education, Training, and Experience Required

Minimum of a bachelor’s degree and six years’ related experience, or three years’ direct experience in lieu of a degree. 

Appropriate certification or licensure (if applicable) required.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.