Position Summary

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Beaker Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you’ll do/Responsibilities  

Under direction of the Applications Manager, this role is a specialist in their respective Epic Application(s) and supports core functions of the health system's processesResponsible for Epic software analysis, design, configuration, testing, and implementation as well as application support and issue resolutionInteracts with Operational and IT personnel in identifying, evaluating and configuring systems to meet user and organizational requirementsMaintains high credibility and ownership of system activities within assigned applicationWorks directly with Operations and provides input on system design and capabilitiesDevelops system design, including functional specifications and strategies, based upon the analysis of specific operational needsAnalyze operational requirements and system capabilities to propose effective solutionsUnderstand workflow practices and how to apply to system configuration in support of Operational/IT strategies, issues, and prioritiesPerforms unit, system, and integration testing per standards and documents outcomesWork with Application Team to ensure applications are well supported and implementations are properly executedFollow defined standards, promote best practice principles, and participate in change control processOptimizes, maintains and supports application/system as requiredParticipates effectively as a team member to achieve team goals and objectivesProvides on-call support, troubleshoots and resolves production support issues during Activation as applicableInitiates escalation proceduresIdentify potential issues and refer more complex issues to appropriate level of supportBuilds rapport and always promotes teamwork by maintaining a professional and positive attitude, working to maintain open and professional lines of communication with all end users and colleagues, and utilizing key change management principlesLead meetings as needed, prioritize tasks, resolve conflicts and manage a project planMeet application deliverables, project timelines, and delivery weekly status reportingTimely project and data tracking with input of weekly time trackingPerforms other related duties assigned by supervisorIn an emergency, performs other duties necessary for the welfare of patients or the efficient operations of the institutionCommunicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management

The Team 

Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients.  We advise, design, implement, and deploy innovative and technology enabled solutions focused on “heart of the business” issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources.

Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry—and apply them with a process and mindset that tailors transformational change to their specific organization.

Qualifications

Required

Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experienceMust have a current Epic Beaker Certification in both Anatomical Pathology & Clinical Pathology7+ years of recent experience with an Epic implementationExperience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and supportDemonstrative understanding of technical documentationLimited immigration sponsorship may be availableAbility to travel 10% on average, based on the work you do and the clients and industries/sectors you serve

Preferred

Strong desktop skills including Word, Excel, PowerPoint Work Experience/Direct Knowledge of clinical area or business area to be supportedAnalytical/ Decision Making ResponsibilitiesAnalytical ability to manage multiple projects and prioritize tasks into manageable work productsCan operate independently or with minimum supervisionExcellent Written and Communication SkillsAbility to deliver technical demonstrations

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html 

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