AdventHealth Information Technology

Location: Remote

All the benefits and perks you need for you and your family:

Benefits from Day One

Career Development

Whole Person Wellbeing Resources

Award-winning IT Department

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full-Time, Mon-Fri 8AM-5PM & On-Call for Escalations

The role you’ll contribute:

The Manager of EPIC Clinical Applications (ClinDoc) leads a team of analysts that design, build, implement, support, and test multiple Epic applications including providing guidance and acting as a resource for other analysts, project managers, and consultants. Also, develops and maintains collaborative relationships with all stakeholders.

The value you’ll bring to the team:

Manage teams to perform required support activity

Lead complex projects with minimal supervision to include initiatives for scope, resourcing, and timeline requirements

Identify and engage subject matter experts across departments to ensure timely delivery of services

Facilitates operations by developing schedules; assigning and monitoring work; gathering resources; implementing productivity standards

Maintains staff by recruiting, selecting, orienting, and training employees; developing personal growth opportunities

Accomplishes staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results; conducting training; implementing enforcing systems, policies, and procedures

Maintains safe and healthy work environment by establishing and enforcing organization standards; adhering to legal regulations

May lead and manage multiple projects within cross-functional and multi-disciplinary project teams

Provides application team oversight and management to deliver IT services

Assesses user needs to provide support and proactive service, including analysis of opportunities in order to take advantage of available tools

Acts as a focal point for communicating related system problems within the department and collaborates with other teams/vendors on changes, fixes, and updates

Manages the release process for applications which includes effective department wide and end user communication

Negotiates resolution of conflicting requirements across the agencies and/or departments

Sets and measures performance objectives and provides regular one-on-one feedback to all members of the team

Manages delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for assigned applications

Develops relevant metrics, measures and publishes the performance of the services provided and enables continuous improvement activities in collaboration with peer groups

Qualifications

The expertise and experiences you’ll need to succeed:

BS or BA in a Healthcare or Business-related field required

An equivalent combination of education and experience preferred

Master's degree in Healthcare, Informatics, Computer Science or Business administration; all with related healthcare experience preferred

3 years’ experience with EMR system application implementation required

3 years of clinical or technical background required

3 years management experience required

Epic Clinical Documentation Certification and/or proficiency of related application suite of products required

Clinical licensure or certification related to area of specialty (OT, OT, SLP, RN, RPH, etc.) required

Prior Epic application leadership and 3rd party integration experience preferred

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Information Systems

Organization: AdventHealth Information Technology

Schedule: Full-time

Shift: 1 - Day

Req ID: 25008973

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.