Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!
ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of “America’s Best Hospitals” by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition®.
ChristianaCare Offers
Medical, Dental, Vision, Life Insurance, etc.
Two retirement planning offerings, including 403(b) with company contributions.
Generous paid time off with annual roll-over and opportunities to cash out.
12-week paid parental leave
Tuition assistance
Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
Why EpicThe electronic health record (EHR) is foundational to the care we provide because it centralizes patient information, enabling informed decision-making and seamless care coordination. The EHR supports our ability to deliver high-quality, equitable, accessible care.
ChristianaCare is excited to transition from Cerner to Epic as the EHR across our sites of care!
This role is a HYBRID position requiring frequent on-site work. Must be within a commutable distance.
Epic certification preferred; if not certified, must become Epic certified within 3 weeks of completing the mandatory Epic training sessions.
Must be available to travel for Epic training the week of 3/31/2025.
Education and Experience Requirements:Bachelor's degree in a related field (e.g., Healthcare Administration, Information Technology, Business Administration, or a related discipline).
Advanced degree (e.g., Master's in Healthcare Administration, MBA, or related field) is preferred.
5-7 years of experience with Epic systems or similar EHR platforms in outpatient applications such as EpicCare Ambulatory HER, Phoenix/Kaleidoscope/Wisdom/Bones, Healthy Planet/Care Mgmt/VBC/VBPM, Beacon Oncology, Research inc. Based Genomics, and Willow Ambulatory.
Minimum of 3 years of experience in a lead or supervisory role managing a team of analysts.
Epic certification in one of the Outpatient Clinical System applications preferred.
Principal Duties and Responsibilities:
Directly manage a team of Epic analysts, ensuring team alignment and effective support for Outpatient clinical systems during and post implementation
Maintain the scope, schedule, and quality of the project in the outpatient clinical application area.
Set clear expectations for team members and define their roles at each phase of the project.
Coordinate activities with the project director and other project managers.
Ensure engagement of the business community in the project.
Advise and coach team members on project issues, key success factors, and lessons learned.
Reinforce the importance of the project and provide consistent communication to the project team.
Match team member skills to responsibilities and manage the project from an organizational perspective.
Serve as a support contact for the outpatient clinical application area.
Identify and troubleshoot issues related to Epic software.
Guide workflow design, build and test the system, and analyze technical issues.
Act as a liaison between organizational needs and Epic implementation staff.
Maintain regular communication with Epic representatives and participate in weekly project team meetings.
Work with Epic representatives, the business community, and end users to ensure the system meets business needs.
Develop an understanding of operational needs to set the direction for workflows.
Participate in training and work with end users.
Review the status of projects and issues with leadership on an ongoing basis.
Hold weekly communications with team members to discuss deliverables, issues, end-user concerns, budget, and milestones.
Own integrated efforts that span multiple applications
Post End DateJan 19, 2025EEO Posting StatementChristiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.