Position Objective:

Serves as a specialist who optimizes Point of Service Collection efforts for the organization by fully utilizing IT systems. Responsible for Real Time Eligibility, Benefits Filing, and calculation of Patient Financial Responsibility. Functions as project facilitator evaluating and acquiring resources necessary for the timely completion of projects.

Essential Job Duties:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Maintains KPIs for system effectiveness in areas related to RTE and Point of Service Collections.Ensures accurate benefit filing and patient responsibility calculations for all encounters. Aggressively and independently identifies opportunities for improvement.Consults with operations on continues improvement of workflows to fully utilize Epic functionality. Works with operational counterparts to prioritize and approve enhancements.Primary point of contact for clearinghouse. Actively pursues deeper integration with the clearing house to maximize the value of this relationship.Serves as the interface lead for the Patient Access Team, leading the technical efforts for any Patient Access owned interfaces.Demonstrates ability to work with others effectively within and outside the department; actively contributes to morale and teamwork; maintains positive professional relationships with customers at all times.Collaborates with team members to successfully complete assigned tasks, shares knowledge openly.Communications are clear, concise, politically and culturally sensitive; sent to the right people and interval per project plan or support need.Stays informed of and supports organizational and departmental goals.Maintains current knowledge of software; actively researches project requirements and provides guidance on direction to support customer efficiently and cost effectively.Shares on call and downtime support responsibilities with the Patient Access Team.

Educational/Experience Requirements:

The minimum level of education and experience for this position includes:

3 years’ experience in information systems with client server application, programming or applications analysis or equivalent, such as business analysis.Strong working knowledge of application systems and analyst tools.1 year project management experience.

Required License/Certifications: 

Must obtain Epic certification in Eligibility

Working Conditions, Equipment, Physical Demands:

There is a reasonable expectation that employees in this position will be or will not be exposed to blood-borne pathogens.

Physical Demands -

Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

The above job description is an overview of the functions and requirements for this position.  This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.