**It's more than a career, it's a calling.** MO-REMOTE **Worker Type:** Regular **Job Highlights:** SSM Health Epic Willow Ambulatory Support Team is seeking a team focused, technically skilled team member with strong Epic Willow Ambulatory build experience and expertise working with community/retail pharmacies in our four state region. Applicants should have a passion to support our end users by leveraging known best practices, project implementation strategies and user experience testing. An EPIC Willow Ambulatory Certification is required. Our employees work remote but must be residents of one of the SSM Health approved for hiring states including. of Missouri, Oklahoma, Wisconsin, Illinois, Alabama, Colorado, Florida, Georgia, Iowa, Indiana, Kansas, Michigan, North Carolina, South Carolina, Tennessee, Texas, Virginia, West Virginia **Job Summary:** Acts as a subject matter expert in one or more technical aspects of Epic applications. Brings best practices to the business and works closely with internal stakeholders to define the technical systems and enhancements needed to deliver business results. Performs detailed analysis of business needs, recommends potential functional, technical and/or administrative strategies and approaches for solutions with internal and external clients. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES + Researches business needs and translates into standard workflow and build requirements necessary for configuration and business process changes. + Provides deep technical knowledge analyzing Epic vendor software updates and the impact to the business for Epic applications. + Codes complex functions including building application tables and reports for Epic applications. + May lead functional teams or projects with moderate resource requirements, risk, and/or complexity. + Leads the team in testing script development and updates to match business requirements. + Troubleshoots and resolves complex application issues and partners with technology service center to ensure high first call response rate for Epic applications. + Provides routine maintenance of Epic applications and systems using existing internal processes, policies, and procedures. + Develops, analyzes, prioritizes, and organizes technical requirement specifications using data, diagrams, and flowcharts to inform decision making. + Solves unique problems with broad impact on the business and leads others to solve complex problems using conceptual and innovative thinking for developing solutions. + Performs other duties as assigned. EDUCATION + Bachelor's degree in computer science or related field, or equivalent years of experience and education EXPERIENCE + Five years’ experience, specifically with Epic functionality, design, configuration, and technical environment concepts/functions + Experience in Epic builds CERTIFICATION + Epic certified in one or more modules PHYSICAL REQUIREMENTS + Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. + Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. + Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. + Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. + Frequent keyboard use/data entry. + Occasional bending, stooping, kneeling, squatting, twisting and gripping. + Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. + Rare climbing. **Department:** 9602260099 Willow - Beacon - Amb Willow **Work Shift:** Day Shift (United States of America) **Scheduled Weekly Hours:** 40 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. + **Paid Parental Leave** **:** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). + **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. + **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits (https://jobs.ssmhealth.com/us/en/benefits) _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?\_ga=2.205881493.704955970.1667719643-240470506.1667719643)_