At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job DescriptionThis is a cross-functional position that provides production support to multiple groups within Operations Services or enterprise wide. The Operations Processor will execute a variety of routine tasks within multiple operational systems and interacts with multiple internal partners. Duties may include functions related to transaction processing, data entry, archiving, researching, machine troubleshooting and vendor/client interaction over the phone or email. May have direct contact with third-party vendors and/or external customers. Will research exceptions and escalate issues to management as appropriate.We are looking for a Proactive leader who can work independently with little supervision and possesses strong problem solving and analytical skills related to accounting functions.

Essential Functions

Processes transactions and maintains various accounts.  Ensures accuracy, completeness, and timeliness of transactions processed.  Conducts research on discrepancies and makes appropriate corrections or adjustments.  Responds to and resolves inquiries.  Posts data and/or checks and verifies data.  Runs and prepares reports and analyses.Assist manager with staff evaluations, developing training materials, and assist with training schedules. Gather data and update monthly stats. Attend designated meetings in manager's absence.Ability to resolve issues both process and employee related.   Establish strong working relationships and provide great customer service to internal partners and external customers.  Provide training, leadership and support to department team members.    Monitors and analyzes unapplied suspense on contracts and funds in Suspense ledgers.Working with other U.S. Bank business lines on misdirected payments, completing end of day balancing activities, monitoring shared email boxes, Creating special reports. Processing of End of Lease payments, Processing of payments from GL accounts, Monitoring checks in the CAT system.Adding templates to contracts, Processing of incoming mailResearching, analyzing and verifying checks for depositCreating deposits for the appropriate bank account, Scanning deposits (electronic deposit) to applicable bank accounts Monitoring incoming electronic funds (ach credits, wires) in the appropriate bank accounts, Post entries and / or checks, wires, ACH credits to lease contracts, Processing payment uploadsResearching and Processing of Web Decisioning payments. Processing of error batches for Lockbox, COLT and CDA paymentsAssists Cash Applications Manager with special projects and additional responsibilities as assigned

Basic Qualifications

High school diploma or equivalentFour or more years of relevant work experience

Preferred Skills/Experience

Advanced knowledge of bookkeeping practices and principlesAbility to identify and resolve exceptions and to interpret dataAbility to manage multiple tasksProficient computer navigation skills using a variety of software packages including Microsoft Office applications

#WCIBO

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.  

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $23.65 - $26.02

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

U.S. Bank accepts applications for this position on an ongoing basis.