Lockport, NY, 14095, USA
6 days ago
ERP/CRM Consultant
Description Our confidential client is seeking a detail-oriented and proactive Salesforce Administrator to support and enhance their CRM platform. This role is crucial in optimizing Salesforce capabilities to drive operational efficiency and business growth. The ideal candidate will have a strong technical foundation, excellent communication skills, and the ability to collaborate across departments. Key Responsibilities: + Administer, customize, and maintain the Salesforce platform to meet evolving business needs. + Manage user setup, profiles, roles, permissions, and security settings. + Design and build reports, dashboards, and workflows to support data-driven decision-making. + Collaborate with stakeholders to gather requirements and implement system enhancements. + Ensure data integrity through regular audits, validations, and cleanup activities. + Develop and maintain documentation for system configurations, processes, and training materials. + Provide end-user training and support to maximize adoption and utilization. + Stay updated on Salesforce releases, features, and best practices. Requirements + Proven experience as a Salesforce Administrator. + Salesforce Administrator Certification (ADM-201) required; Advanced Administrator or other relevant certifications preferred. + Proficiency in Salesforce configuration, including Flows, Process Builder, and Lightning components. + Strong understanding of CRM workflows, data management principles, and reporting tools. + Excellent problem-solving skills with a proactive, customer-focused approach. + Ability to work independently while collaborating effectively with cross-functional teams. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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