Description

 

    Essential Functions:
•    Responsible for implementation of customer programs and project management which includes managing staff to support business activities as necessary.
•    Assure a program is implemented which supports the organization while providing services for customers.
•    Drafting and maintaining a system of tracking operational plans that assure for the proper service quality to support customer. 
•    Develop and maintain a management system to assure for the organizations support of customers assigned which is consistent with organizational standards.
•    Training internal stakeholders on topics related to support customer needs.
•    Implement commercial strategies to assure profitability of services as it relates to customer base assigned.
•    Schedule, develop and participate in meeting as necessary to support customer and company needs,
•    Provides weekly reporting relevant to communicating staff, vendor and customer performance and progress to completion of initiatives outlined in strategic plans or directives from direct supervisor.
•    Provide monthly financial reporting relative to project performance which includes revenue, cost and collections activities.
•    Pursue and accomplish initiatives related to driving improved organizational project profitability performance as it relates to execution of projects and programs of influence.
•    Perform other job-related duties as required by direct supervisor.