Who we are

Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.
 

Primary Function

The Escrow Analysis Specialist I will be responsible for reviewing and completing escrow analysis in accordance with RESPA (Real Estate Settlement Procedures Act) for all escrow loans and non-escrow loans with negative escrow advances. Perform all duties in accordance with the company guidelines, applicable federal, state, and local regulations.

Direct Reports: ☐ Yes ☒ NoN/APrincipal Duties:

List of required duties below.

Perform daily escrow analysis via task work queue and monthly bulk processing for the portfolio.Research illogical collection amounts, due dates, or large changes in payment to ensure loans are compliant with RESPA regulations.Solve problems rapidly and cost-effectively with minimal disruption.Ensure accounts are properly documented with accurate and comprehensive status updates.Process requests received from the mortgage holder, clients, or other departments.Maintain consistent attendance to ensure fulfillment of essential duties and responsibilities.Performs related duties as assigned by supervisor.

Education and Experience

Required education and experience.

High school diploma or equivalent, required.Bachelor’s degree preferred.Minimum of 1+ years residential mortgage loan servicing experience.Knowledge, Skills, and Abilities

Required knowledge, skills, and ability.

Knowledge of Microsoft Office (Excel, Word, and Outlook).Detail oriented with excellent organizational, analytical, and problem-solving skills.Must be able to multi-task in a fast-paced environment.Possess excellent communication skills (written and verbal).Proven ability to work well both independently and as a team member.Ability to make sound decisions based upon department, company policies, procedures, knowledge, and experience.OnBase imaging system experience a plus.Knowledge of SQL a plus.Flexible to changing priorities, project scopes, and deadlines.

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.

Company Perks:
•    15 Paid Time Off (PTO) days and 18 after 1st anniversary!
•    9 Paid Holidays
•    Employee Engagement Activities

 Company Benefits:
•    Medical (including Health Savings Account & Flexible Savings Account)
•    Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan 

•    Performance-based Incentives
•    Pet Insurance

•    Advancement Opportunities

Newrez NOW:

•    Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
•    1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
•    Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

•    Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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