Summary:

The Escrow Officer has a primary responsibility for performing tasks related to settlement operations retail transactions.  

This position is 100% in office. 

Primary Job Responsibilities

Act as liaison between all parties to the transaction including homebuyer, mortgage, accounting and other areas within the Title & Escrow Process

Handle all aspects of the settlement transactions including preparation and approval of Settlement Statements, preparation and coordination of deeds, verify accuracy of loan documents, insurance documentation, seller statements, and contract or sales agreement.

Obtain signatures for closing transactions, explain all documents executed as needed, and facilitate questions/answers between parties to the transaction.

Follow Escrow Accounting Business Practice Guidelines which includes but is not limited to collection and disbursement of funds while complying with required State and Federal Good Funds statutes.

Review escrow quality assurance reports and resolve any outstanding issues to ensure compliance with required business policy.

Ensure timely and accurate flow of information and documentation from settlement team to Recording and Accounting Departments

Correct and resolve any post-closing issues that arise.

Ensure adherence to workflow processes.

Perform other duties as assigned.

Management Responsibilities

Not applicable

Scope

Decision Impact: Individual

Department Responsibility: None

Budgetary Responsibility: No

Direct Reports: No

Indirect Reports: No

Physical Requirements: Ability to exert minimal force of 25 pounds to carry, lift, push, pull and otherwise move objects. On occasions, may have to lift and move objects up to 50 pounds.

Required Education/Experience

Minimum High School Diploma or equivalent

Minimum of 1-3 years Escrow Officer/Assistant Escrow Officer experience 

Required Licensing, Registration and/or Certifications

Licensing requirements as required by State/Federal Agencies

Notary Public license requirements as required by State

Required Experience

Customer service skills with experience engaging with diverse homebuyer demographics.

Ability to multi-task and handle fast paced and demanding work environment

Effective follow up skills and attention to detail

Ability to adjust well to change

Ability to collaborate effectively across dispersed teams in multiple locations.

Effective communication skills, both verbal and written

Proficiency in Microsoft Office Suite required.

Experience with OneNote and SoftPro is a plus

Demonstrates effective collaboration skills to promote teamwork and communication among various departments and stakeholders.

Demonstrates proactive initiative and self-motivation to drive tasks and projects forward independently.

Exhibits exceptional time management and prioritization skills to efficiently meet deadlines and optimize task workflows.

#LI-JG1

Additional Information

This position is office-based, requiring in-office attendance five days a week to foster team collaboration and ensure direct customer engagement

PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.

All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies.  Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes.

All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment.

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