ESD MANAGER 1 - Underfill APPROXIMATE ANNUAL SALARY - $67,296.24 to $100,098.72 PAY GRADE: 36 The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. Generally, salaries start at the lowest level of a step 1 and increase with each year of service to the highest level of a step 10. For more information on benefit and retirement programs, please see the sections below. In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed. JOB INFORMATION Work Type: Intermittent vacancies as they may occur in this geographical location. Department: Employment, Training and Rehab (http://detr.state.nv.us/) Division: Employment Security Location: Las Vegas, Boulder City, Indian Springs, Jean, Henderson Job Class Code: 12.139 RECRUITMENT INFORMATION Announcement Number: 50265 Open to current classified employees in the specified Department, with at least 6 months of continuous, full-time equivalent service. Posted 01/27/2025 Close Date: 02/03/2025 Recruiter: PAULA MILES Phone: (702)486-7957 Email: pgmiles@detr.nv.gov Applications accepted for another 4 Days 1 Hrs 0 Mins The Position ESD (Employment Security Division) Managers plan, organize, coordinate, and manage the operations and services provided to customers at one or more workforce investment and/or unemployment insurance offices. Incumbents function as first-line supervisors who train, supervise and evaluate the performance of assigned staff; assign and review work; and initiate disciplinary action. This recruitment is for an underfill of an ESD Manager 2. The incumbent will progress to the next level upon meeting the minimum qualifications. The incumbent will apply knowledge of federal and state laws governing unemployment benefits, including adjudication and appeals processes; review appeals related to unemployment benefits, ensuring fair and accurate decisions; interpret and apply regulations related to workforce programs, and ensure compliance with applicable laws; manage cases involving disputes or challenges to unemployment claims, and conduct hearings as necessary; supervise staff involved in processing appeals and adjudication; work closely with federal, state, and local agencies to stay informed on changes in regulations and workforce conditions; provide guidance and recommendations for improving processes related to unemployment benefits and appeals; and ensure adherence to legal and regulatory requirements in all program administration. The ideal candidate will have a strong knowledge of adjudication processes, unemployment benefits, and appeals hearings; the ability to resolve disputes diplomatically and professionally; experience in analyzing claims, making decisions based on evidence, and applying legal standards; ability to supervise staff, train new employees, and handle performance management and will possess excellent problem-solving, negotiation, and communication skills. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class\_Specifications-12\_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in business, public administration or related field and three years of professional experience which included providing services to customers of diverse backgrounds; analyzing, interpreting, and applying complex rules, regulations, policies and procedures; and preparing reports and recommendations; OR graduation from high school or equivalent education and five years of experience as described above, three years of which were at the professional level; OR one year of experience as an ESD Program Specialist I, Unemployment Insurance Representative V, or Workforce Services Representative V in Nevada State service; OR two years of experience as an Unemployment Insurance Representative IV or Workforce Services Representative IV in Nevada State service; OR three years of experience as an Unemployment Insurance Representative III or Workforce Services Representative III in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Some positions may require additional experience relevant to the applicable program area at the time of application, which will be identified at the time of recruitment. Additional Position Criteria Two years experience in processing Adjudication Appeals is required. One year in conducting Unemployment Insurance Appeals is required. The Examination If there are five or fewer qualified applicants, the exam will consist of an application evaluation. (This statement does not apply for Until Recruitment Needs are Satisfied (URS) announcements). Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: https://pebp.nv.gov/ More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204TDD for the Hearing Impaired (800) 326-6868 Division of Human Resource Management Southern Nevada 7251 Amigo St, Suite 120 Las Vegas, NV 89119TDD for the Hearing Impaired (800) 326-6868 The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To begin the application process, click on the Apply button. Click Cancel to return to the previous page.