Service Center

PT-SG&A Corporate

Job Summary

Review estimates to ensure company and client compliance in order to eliminate potential leakage/errors.

Fully Remote Position- Benefits Start Day 1-Weekly Pay

Essential Job Duties

Conduct estimate, photo, and documentation reviews using standard review process developed by ProtechCommunicate directly with technicians regularly in writing estimates and driving consistency.Communicate findings to technicians/GMs for training and compliance improvement purposes.Identify areas for GP% improvement through report analysis and estimate review.Reinforce company standards for proper parts table code usage and documentation.Report and track findings for management.Comply with all Protech safety rules, policy guidelines and company standards.Other duties as assigned.

Skill/Requirements

High school diploma or GEDMinimum 2 years related experience.Advanced understanding and knowledge of repair process/proceduresDetailed knowledge of CCC estimating & “P-Page” logicAble to learn and adapt to new technology and software as required.Good verbal & written communication skillsMust be at least 18 years of age.Must have a valid driver’s license and be eligible for coverage under Protech’s insurance policy (Not an excluded driver)Must be able to successfully pass a criminal background check.Multi-tasking; adapts easily to fast-paced environment.Personable, friendly demeanor with “World Class” customer service approach to internal and external customers.Must be able to sit for long periods of time.Must be able to stand, walk, sit, bend, push/pull, stoop, kneel, crouch, reach or crawl frequently.Occasionally exposed to fumes, airborne particles, and/or caustic chemicalsModest noise levels in this working environmentOccasionally exposed to hot, cold, wet or humid conditionsMust be able to lift up to 15 pounds.