Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Estimator/Auditor II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $20.87 - $31.25/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

One of the most important jobs in any auto shop doesn’t happen under a hood; it happens behind a desk. We’re looking for a detail-oriented Estimator/Auditor II to help our service and repair shop at Manheim.

In this role, you’ll connect with customers and coordinate with technicians to ensure all repair costs are accounted for and that everything adds up. Does this sound like a good fit? Buckle up as we break down what this role is all about.

What’s in it for you? 

You might be asking “what’s in it for me?” Great question. Here’s a taste of the benefits we offer:

Once you’re on board, earn referral bonuses (the amount varies based on job type). You’ll earn at least $1K for each new eligible technician referral you provide.  

Competitive pay.

30+ days of paid vacation and company holidays (effective year 1) for full-time employees because we know you need time to recharge. Up to 44 paid days off with more time on the job.  

Great healthcare benefits from day 1. Multiple options are available for individuals and families. Employee only plan could be FREE, if you participate in our health screening program. 

At Cox, we believe in being transparent – please click on the link (Cox Benefits Overview) to learn more about our remarkable healthcare benefits. 

Generous 401(k) retirement plans with up to 8% company match. 

Career growth through Cox Auto University training, opportunity for GED reimbursement, free ASE training/certification and more! 

Great coworkers who love being part of a team. 

Employee discounts on hundreds of items, from cars to computers to continuing education. 

 

What you’ll do 

You’ll be on top of the nitty-gritty details while our vehicle techs take care of each car that needs service. Here’s more of what you’ll be up to:

Handle incoming, outgoing and inter-office calls promptly and professionally.

Assist customers or visitors with questions and help them find the information they need.

Prepare repair orders (RO) by entering symptoms, problems and causes discovered, as well as the repairs and services required, into a service database system.

Verify correct VMRS codes and billing hours for technician repairs, ensuring these are in line with standard repair times.

Generate invoices based off RO details, applying customer-specific rates and mark-ups.

Coordinate invoicing by getting repair information from technicians and regional service managers.

Communicate with customers via email or phone to secure purchase order approvals.

Manage payment collection from customers and address any billing issues with them.

Organize and upload paperwork into the customer online portals and billing systems for record keeping.

Work with vendors to obtain service warranties.

Who you are 

You know how to get things done and your work ethic speaks for itself — plus, your eye for detail is unmatched. Here’s what else you’ll bring to the table:

Minimum:

A high school diploma/GED and 3 years of experience in a related field; or any degree/certification beyond high school and 1 year of experience; or 5 years of experience in a related field.

Proficiency in Microsoft Outlook, Word and Excel.

Strong mathematical skills.

Excellent communication, interpersonal and customer service skills.

The ability to maintain composure and politeness when dealing with frustrated customers or technicians.

Preferred:

Prior experience in auto repair and maintenance.

Kick your career into high gear. Join Cox today.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.