At Blain’s Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career, and enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for six consecutive years! All major Holidays & Birthday off Advanced Leadership Training Programs: build the skills to grow your career Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more! Internal recognition programs that support an engaged workplace Profit Sharing 401(K) with company match Competitive base pay starting between $60,300-$74,000/yr with annual performance-based merit raises* The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain’s Farm & Fleet position description for accurate pay range information. Responsibilities Responsible for ensuring the smooth operation of our organization’s end-user computing environment. You’ll collaborate with cross-functional teams, troubleshoot technical issues, and provide exceptional support to our employees. Design and Development: Direct development and implementation of technology solutions for employee computers, devices and virtual desktop infrastructure (VDI). Design and configuration management of end user devices, including but not limited to: desktops, laptops, handhelds, registers, conference rooms hardware. Hardware Maintenance: Manage desktops, laptops, peripherals, and mobile devices. Perform hardware upgrades, replacements, and repairs as needed. Software Deployment: Deploy and maintain software applications across the organization. Ensure timely updates, patches, and security enhancements. Security Compliance: Work with Security team to implement and enforce security policies related to end-user devices. Work with security to deploy patches and any other security changes on end user devices Remote Support: Provide remote assistance to off-site employees as a level 3 escalation. Troubleshoot issues via phone, email, or remote desktop tools. Documentation: Maintain accurate records of hardware inventory, software licenses, and user configurations. Create user guides and knowledge base articles for the help desk team to support devices deployed Collaboration: Work closely with other IT teams, including cybersecurity specialists, network, systems, and development engineers. User Experience Enhancement: Continuously seek ways to improve the end-user experience. Propose and implement solutions to enhance productivity and efficiency. Qualifications 3-5+ years’ experience with end user compute or related field Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar preferred Familiarity with Active Directory, Group Policy, SCCM and Intune. Knowledge of hardware components, peripherals, and mobile devices. Experience with remote desktop tools and ticketing systems. Experience in endpoint security and enterprise architecture Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of an employment Visa at this time Blain Supply, Inc and Blain’s Farm and Fleet (collectively “Blain’s”) is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain’s does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 6 years in a row.