THA
20 hours ago
EuCliD Application and Audit Specialist
**1. Support EuCliD application:** + Implementation of EuCliD in the country dialysis centers, following the project plan defined by Asia Pacific region / country management. + Management of user requests at local level, documenting them via the EuCliD help desk database. + Preparation of design input documents before submitting user requests to next service levels. + Involvement in EuCliD release process, approval of system requirement, performance of tests and records keeping with due dates set by corporate / Region EuCliD team. + Provide information to users about new system versions, translating release notes prepared by EuCliD 2nd Level team. + General application and operations user support. + Assistantce to country and end users in matters related to EuCliD. + Check data accuracy during EuCliD implementation. + Provide a comprehensive training service at different levels, responding flexibly and effectively to a variety of needs from internal college. + Plan and conduct all training activities at country level for both new and existing users. + Identify retraining needs in connection to new features, personnel changes, etc. + Establish EuCliD training sessions and update training to user at clinic level by work closely with clinical quality team. **2. Support Audit application:** + Adopt and implement audit management plan ( We Audit program) within the scope of the assignment by work with a mentoring Country Nursing and Quality Manager. + Planning and executing the audit management activities and control processes either remote or on site. + Providing support after auditing for corrective/preventive actions and guidance for improvement. + Cooperate closely with the relevant Heads nurse, operation manager and other staff, support maintaining focus on auditing project delivery. + Inform Country Nursing and Quality Manager, Heads of the assigned business line of audit issues according to SOPs. + Work closely with clinical quality team in case of suspected misconduct as required by the applicable SOPs. + Develop competency checklist following to company standards + Monitors and document progress and provide validation feedback to the management team + Provides written activity reports to Head of operation + Provides oversight for annual competencies of frontline staff and complete skills checklist as required. **3. Other tasks work as assigned by the supervisor.**
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