EuCliD Application and Audit Specialist
Fresenius Medical Center
**1. Support EuCliD application:**
+ Implementation of EuCliD in the country dialysis centers, following the project plan defined by Asia Pacific region / country management.
+ Management of user requests at local level, documenting them via the EuCliD help desk database.
+ Preparation of design input documents before submitting user requests to next service levels.
+ Involvement in EuCliD release process, approval of system requirement, performance of tests and records keeping with due dates set by corporate / Region EuCliD team.
+ Provide information to users about new system versions, translating release notes prepared by EuCliD 2nd Level team.
+ General application and operations user support.
+ Assistantce to country and end users in matters related to EuCliD.
+ Check data accuracy during EuCliD implementation.
+ Provide a comprehensive training service at different levels, responding flexibly and effectively to a variety of needs from internal college.
+ Plan and conduct all training activities at country level for both new and existing users.
+ Identify retraining needs in connection to new features, personnel changes, etc.
+ Establish EuCliD training sessions and update training to user at clinic level by work closely with clinical quality team.
**2. Support Audit application:**
+ Adopt and implement audit management plan ( We Audit program) within the scope of the assignment by work with a mentoring Country Nursing and Quality Manager.
+ Planning and executing the audit management activities and control processes either remote or on site.
+ Providing support after auditing for corrective/preventive actions and guidance for improvement.
+ Cooperate closely with the relevant Heads nurse, operation manager and other staff, support maintaining focus on auditing project delivery.
+ Inform Country Nursing and Quality Manager, Heads of the assigned business line of audit issues according to SOPs.
+ Work closely with clinical quality team in case of suspected misconduct as required by the applicable SOPs.
+ Develop competency checklist following to company standards
+ Monitors and document progress and provide validation feedback to the management team
+ Provides written activity reports to Head of operation
+ Provides oversight for annual competencies of frontline staff and complete skills checklist as required.
**3. Other tasks work as assigned by the supervisor.**
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