Position: Event Coordinator
Department: Marketing & Sales
Reports To: Sr. Marketing & Sales Manager
FLSA Status: Part-time, Hourly, Non-Exempt
GENERAL STATEMENT OF DUTIES:
ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for an Event Coordinator at the Pensacola Bay Center. This position, by performing personally or through subordinates and under the general supervision of the Sr. Marketing & Sales Manager, will provide professional client services support in the planning, organization and management of events within the facility, while interacting with clients, facility staff and related personnel to assure all event needs are fulfilled.
MAJOR DUTIES AND RESPONSIBILITIES:
Assist with the preparation of event agendas based on the information and riders provided by the client.
Review artist riders and organization information received from the artist tour manager (i.e. catering needs, merchandise needs, production needs, etc.)
Administer follow-up inspections to ensure work is complete and provide evaluation reports.
Schedule and work along with Front of House event staff for specific arena events, including, but not limited to Guest Services, Police, EMS, Class D Licensed Security, and Recreational Ice Programs.
Facilitate the recreational ice programs for figure skating club, amateur hockey leagues and private skates to include scheduling times, supervisor event staff, submitting invoices, and fulfilling program user agreements.
Facilitate venue readiness by supervising and working along various labor crews.
Provide quality service and execution through daily operations and event productions.
Provide on-site support for clients and event staff, addressing any logistical issues.
Collect and organize post-event feedback from attendees and/or clients.
Serves as “Manager on Duty” for events when needed.
Performs other duties as required and/or assigned.
SUPERVISORY RESPONSIBILITIES:
Supervise part time event staff and managers for security, front of house, police, and EMS.
Supervise the local IATSE part time employees during conversions, show calls and daily operations with ability to supervise large groups and/or many small groups at the same time
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to communicate well, both written and orally
Ability to plan, organize and implement policies and procedures
Ability to establish and maintain effective working relationships with varied groups and individuals
Able to manage multiple projects and meet tight deadlines
Ability to operate industry related equipment
Ability to work with limited supervision, prioritize and handle multiple projects simultaneously while exercising judgment and initiative in addressing complaints and resolving problems
Ability to train and direct employees to plan and assign work in an efficient and effective manner
Demonstrate knowledge of standard office practices and procedures
Demonstrate knowledge in industry terminology, NFPA life safety codes, Risk Management, Crowd Management, general and local IATSE policies and procedures, facility capabilities, operational procedures, OSHA guidelines, event coordination and production/technical related services
Demonstrate general knowledge and understanding of theatrical rigging, sound & lighting, stage building, HVAC, IT support, show power, electrical, exhibition show sets, ice rink operations, banquet sets and meeting room functions
EDUCATION AND/OR EXPERIENCE:
High school diploma or GED required. Bachelor’s Degree with event management emphasis is preferred
4 years of hands-on, professional event production experience in the industry for arena, theatre, stadium, and/or convention center; or equivalent combination of education and experience
Experience with negotiating, executing, and fulfilling contracts in the areas of user agreements, service provider agreements, and labor union agreements
Understand and be capable of insuring that all laws, building codes, ordinances, policies, procedures, risk management and emergency procedures are followed
Exhibit excellent organizational and communication skills
Maintain a professional presentation, appearance and work ethic
Work effectively under pressure and/or stringent schedule to produce accurate results and meet deadlines
Foster working relationship with partners, clients, employees, exhibitors, and patrons during employment
Detail oriented
COMPUTER SKILLS:
To perform this job successfully, an individual should demonstrate skills in Windows, MS Office, CAD and Adobe.
CERTIFICATES, LICENSES, REGISTRATIONS:
Possess any licenses, certificates or training required by local, state or national authorities for the operation of industry related equipment found at the facility is preferred.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to walk/stand extensively, kneel, climb to high walkways, balance, and maneuver throughout the various areas and surfaces of the venue
Must be able to lift and/or move up to 50 pounds or occasionally more with assistance
Work inside and outside the building is required and may have some exposure to adverse conditions
Must be able to hear and speak to use a two-way radio
Work flexible hours, including nights, overnights, weekends, and holidays
NOTE:
The responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor.