The stunning Forbes 4\-Star _Conrad New York_ is looking for an **_Event Experience Manager_** to join the Reservations team\! Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets\. _This includes a 3\-meal restaurant, rooftop bar, and in\-room dining\._ **Want to learn more?** Hotel Website \(https://www\.conradnewyork\.com/\) , Instagram, \(https://www\.instagram\.com/conradnydowntown/\) Facebook, \(https://www\.facebook\.com/ConradNYDowntown/\) Youtube **Classification: ** Full\-Time **Shift:** Business Hours, Monday \- Friday **Pay Rate: ** The pay ratefor this role is $33\.65 to $36\.06 per hourand is based on applicable and specialized experience and location\. **What will I be doing?** As an Event Experience Manager, you would be responsible for managing the reservations process and operation in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Manage daily Reservations processes and operations to include, but not limited to, room inventory and availability, group rooming lists and blocks, cut\-off dates and restrictions, occupancy, selling guest rooms, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation + Manage and communicate information regarding hotel occupancy, promotion, special reservation procedures, operational issues and special events + Serve as liaison with Reservations teams company\-wide + Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and reward + Recruit, interview and train team members + Calculate, prepare and generate designated reports, including, but not limited to OAR and Master Monthly + Develop and revise forecasts **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **The Benefits** –Hilton is proud to have an award\-winning workplace culture ranking\#1 World's Best Workplace by Great Place To Work & Fortune \(https://www\.greatplacetowork\.com/best\-workplaces\-international/world\-s\-best\-workplaces/2023\)We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\.Hilton offers its eligible team members a comprehensive benefits packageincluding: + Access to your pay when you need it through + Medical Insurance Coverage– _for you and your family_ + Mental Health Resources + Best\-in\-Class Paid Time Off \(PTO\)   + Go Hilton travel discount program  + Supportive parental leave + Matching401\(k\) + Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount + Debt\-free education \(https://newsroom\.hilton\.com/corporate/news/hilton\-announces\-new\-education\-benefit\-through\-partnership\-with\-guild\-education\): Access to a wide variety of educational credentials _\(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\)_ + Career growth and development  + Team Member Resource Groups + Recognition and rewards programs Medical Insurance Coverage–for you and your familyMental Health ResourcesBest\-in\-Class Paid Time Off \(PTO\)  Go Hilton travel discount program Supportive parental leaveMatching401\(k\)Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discountDebt\-free education \(https://newsroom\.hilton\.com/corporate/news/hilton\-announces\-new\-education\-benefit\-through\-partnership\-with\-guild\-education\): Access to a wide variety of educational credentials\(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\)Career growth and development Team Member Resource GroupsRecognition and rewards programs _\#LI\-MD1_ **Job:** _Call Center and Reservations_ **Title:** _Event Experience Manager \- Conrad New York_ **Location:** _null_ **Requisition ID:** _HOT0BD8Q_ **EOE/AA/Disabled/Veterans**