Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as an Event Manager.

The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC – reclaiming its position as one of Washington, D.C.’s preeminent addresses where all are welcome. With 263 rooms, 38,000 square feet of event space, and 2 restaurants plus 3 bars, this is the new home for Washington, D.C.’s most consequential events, groundbreaking meetings, and unforgettable experiences.

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What will I be doing?

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As an Event Manager, you will be responsible for event execution between the hotel and the customer during the meeting or event. Acts as liaison between the customer and the hotel by directing each department within the hotel as to their specific role in the on-site event. Successful achievement of this goal will ultimately result in a major contribution to the re-booking of the business for future dates. Maximizes revenues through effective up-selling of products and services.  Serve as the event planner primary contact during event on property and is responsible for his/her experience. 

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Specifically, your essential functions will be to perform the following tasks to the highest standards:

\n\nProvide direction and supervision to affected departments and team members during the execution of meeting and/or event. \nDirectly serve on site group and catering customers in a proactive manner. \nTo organize, plan and prioritize your duties by developing plans and goals. \nTimely communication to internal and external clients via telephone, email, written documents or in person. \nDemonstrate knowledge of job systems, products, booking systems, and processes. \nResolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. \nSelling and influencing both internal and external clients. \nMake decisions and solve problems by analyzing and evaluating the issues and determine the best solution. \nEnsure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. \nParticipate in customer site inspections and assist with the sales process as necessary. \nOther duties as necessary based on business needs \nRegular attendance \n\n

Classification: {Full-Time/Part-Time/On-Call/Seasonal}

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Shift: Various – must be available to weekdays, weekends, and holidays.

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Pay Rate: The annual salary range for this role is $70,000 - $75,000 and is based on applicable and specialized experience and location.

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Medical Insurance Coverage Available - for you and your family

What are we looking for?

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•    Minimum Years of Experience: one (1) year Hospitality related experience at manager level. 

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It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
•    Knowledge of the hotel property management systems (Delphi.fdc)
•    Significant experience in revenue management or a similar analytical role
•    Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)

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Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

\n\nHospitality - We're passionate about delivering exceptional guest experiences.\nIntegrity - We do the right thing, all the time.\nLeadership - We're leaders in our industry and in our communities.\nTeamwork - We're team players in everything we do.\nOwnership - We're the owners of our actions and decisions.\nNow - We operate with a sense of urgency and discipline\n\n

In addition, we look for the demonstration of the following key attributes:

\n\nQuality\nProductivity\nDependability\nCustomer Focus\nAdaptability\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

\n\nAccess to your pay when you need it through DailyPay\nMental Health Resources\nBest-in-Class Paid Time Off (PTO)  \nGo Hilton travel discount program \nSupportive parental leave\nMatching 401(k)\nEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount\nDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)\nCareer growth and development \nTeam Member Resource Groups\nRecognition and rewards programs \n\n

*Available benefits may vary depending upon property-specific terms and conditions of employment.

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