Summary This position is located in the Library Events Office (LEO), Center for Learning, Literacy and Engagement, Office of the Librarian. The position description number for this position is 435115. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. This is a non-supervisory, bargaining unit position. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement. Responsibilities Prepares the physical facilities for meetings, receptions, and meals. Uses knowledge of various meeting room set-ups to prepare the facilities and to adapt standard set-ups to the needs of the event. Reads room setup descriptions and diagrams and sets up rooms based on those documents. Coordinates with representatives sponsoring events and vendors to ensure proper, safe and secure placement of equipment. Provides food service from offerings prepared by outside caterers for major special events such as conferences, exhibition openings, cultural ceremonies and celebrations, visits by outside groups, political officials, corporate and foundation presidents, museum directors, collectors, and other VIPs, official luncheons, dinners and receptions. Assists in event set-up by coordinating with Materials Handlers or vendor employees in room arrangement and ensuring equipment is placed and in proper working order. Sets up audiovisual equipment. Dresses tables with linens and provides water service. Assists in planning, organizing, and coordinating food services that may require various combinations and setups. Uses knowledge of the formal dining protocols for the use, set-up, and placement of food service equipment such as china, glassware, linen, coffee pots, and water pitchers to determine proper placement. Meets both internal and external clients prior to functions, makes introductions, and ensures that all arrangements are agreeable. Reads event documentation in order to gather information, determine proper set up, timeline, specific guest needs, food service requirements, etc. Works closely with the event coordinators to plan and determine approaches for some work assignments. Confirms space arrangements and equipment needs. Responds to and tries to fulfill any last minute arrangements. Assists in resolving problems and issues related to event service requirements. Uses discretion in deciding when to be present and when to retire without interfering with the function. Assists in the development, formulation and justification of budget for event service supplies and equipment required to support public facility capabilities. Identifies staffing needed to support these activities. Assists in the preparation of the Library Events Office budget for events by researching various options and recommending the appropriate food, decor, and similar event features that will produce the desired event results. Assists in initiation of all food service procedures necessary for events. In the absence of the event assistant, receives and screens all visitors and telephone calls from other Library divisions, congressional offices, other government agencies, embassies, a host of outside organizations, and the public, and answers procedural or administrative questions. Determines the nature of call or business of visitors and determines appropriate action, bringing items of significance to the chief’s or the appropriate staff member’s attention. Exercises tact and judgement in dealing with callers and visitors in matters of a sensitive nature. Determines the appropriate person for responding to a wide range of event inquiries, proposals, complaints and accolades, based on personal knowledge of Library programs, priorities, goals, and objectives. Requirements Conditions of Employment The work requires several degrees of physical effort, which are intermittent in nature, but recurring throughout the course of a shift. Moderate lifting and carrying between 15-44 pounds usually at one hour per day, at waist level and below, and shoulder level and below is required. There is also lifting and carrying of items under 15 pounds, at level of waist and below, up to 4 hours per day; and 1 hour each to level of shoulders, below, and above head. Movement of items in and out of elevators requires special handling, and adjustments to fit limited space. Crawling, kneeling and climbing up to half hour a day is required, along with standing for 2 hours or more and walking for up to 5 hours daily. Pulling or pushing of carts up to 1 hour per day is also required. Fine and gross motor skills, depth perception, and the ability to distinguish basic colors is required. Hearing aids are permitted. A physical, is required upon entry in the position and then on a 3-year cycle thereafter, for certification of the ability to meet the physical and mental requirements of the position. Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment. Qualifications Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Knowledge of event space arrangement, set-up, and service procedures.** Ability to interpret instructions in order to plan, organize, and execute work.** Ability to coordinate and facilitate a variety of special events.** Ability to develop and maintain relationships with others.** Ability to perform inventory control and maintain budget for events. Ability to communicate effectively other than in writing. Education There are no education requirements for this posting. Additional Information Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade. The Library of Congress is an equal opportunity employer. Applicants must submit a complete application package that is received by the closing date of this announcement. Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see: Vetting Process This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis. Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of Equal Employment Opportunity at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM. The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement. Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement. The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit. A “Not to Exceed" (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints. Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.