Job Title: Event Staff (On Call)

Department: Food & Beverage

Reports To: Food & Beverage Supervisor

FLSA Status: Non-exempt

Summary

Provides exceptional guest experience by assisting with events. May work in the Event Center, Carlino's, Obsidian Spirits Amphitheater, or assisting with Casino floor events for concerts, banquets, conferences, or promotions. Must be able to commit to a minimum of 1 event per 2-week period. 

 

Essential Duties and Responsibilities include the following:

Provide constant, attentive, and friendly service to guests

Monitor main entrance to ensure proper admission. (Verify tickets, stamp hands and apply wristbands)

Assists guests in locating assigned seats

Serve and refill complimentary beverages to guests

Clear away dirty dishes and glassware from occupied/or unoccupied tables in a timely manner.

Complete all side work in a timely and satisfactory manner to ensure a clean, neat work area with adequate supply level

Maintain a clean and stocked beverage station

Relay any complaints, problems, or positive remarks to the Supervisor

Maintains assigned workstation and section

Monitor entrance doors with restricted access

Assist with crowd control

Direct traffic to authorized parking areas

Assist with set-up/clean-up of events

Must always perform all duties in a safe manner to oneself and all cast members and guests

Must be able to report unsafe situations to the Supervisor

Hepatitis B shot is suggested

Other duties as assigned

 

Supervisory Responsibilities

This job has no supervisory responsibilities.

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

 

Education and/or Experience

High school diploma or general education degree (GED) preferred and/or one to three months related experience and/or training. Candidate must be at least 21 years of age. Must possess excellent customer service skills.

 

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to patrons, and other employees of the organization.

 

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

 

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

 

Certificates, Licenses, Registrations

Gaming license issued by the Paskenta Gaming Commission

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 50 pounds or 200 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to extreme cold and extreme heat and is regularly exposed to tobacco smoke. The noise level in the work environment is usually moderate to very loud.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Duties, responsibilities, and requirements pertaining to this job are subject to change, as needed.