Event staff - Coca-Cola Amphitheater
House of Blues
Job Summary:
Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event.
· Circulate among guests and/or employees to preserve safety, order and to protect the venue property.
· Monitor and authorize entrance and departure of employees, guests, and other persons to guard against theft and maintain security and safety of the premises.
· May write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
· Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
· Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection.
· Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
· Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts, before, during and after shows.
· Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables within the venue, picking up and properly storing event equipment such as chairs, barricade, Etc.
· Work in an outside event venue, rain or shine, in the elements.
· Assist with keeping the venue safe, clean and presentable to the guest.
· Resolve guest complaints or problems.
· Examine tickets or passes to verify authenticity.
· Provide assistance to guests with special needs, such as helping with seat accommodations.
· Guide guests to exits or provide other instructions or assistance in case of emergency.
· May assist in verifying staff credentials to generally restricted areas.
· Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
· Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
· Assist patrons by giving directions places inside or outside the venue.
· Ensure guests are safely enjoying the show.
· Additional tasks as requested by management.
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