JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Responsibilities
First point of contact for all Client Events including the management of the Client Events IT systems.Coordinate and oversee all furniture set-ups for events and conference rooms both on-site and offsite.Management of Facilities Events Technicians, coordinating their daily and weekly schedules.Regularly work with external contractors, e.g. cleaning, set-build crews, production crews and event hostsResolves problems associated with all event services including: janitorial, parking, conference rooms, interior furnishings, fixtures and equipment.Owner of internal events booking system, and first response to all tickets raised.Manages all event space diaries through the shared events calendar on Outlook CalendarLeads planning meetings with external clients and vendors to discuss all event requirements in the lead up to each event.Liaise with the client during the event to proactively action any last minute requestsProvides support for guests, visitors and employees relating to all eventsWhere required, will support internal events at off-site locations close to the office, including company parties and events.Conducts high-level office tours on behalf of the Facilities team and/or clientsCarries out quality audits of all event spaces, furniture and equipment on a regular basis, logging all issues and ensuring actions are completed on timeProvides support for meetings and conference room reservations, as needed and directed.Responsible for Health & Safety during events, including contractor supervision, reviewing of H&S documentation and working closely with the client’s Health & Safety Manager.Provides weekly, monthly and quarterly reports to both JLL & client’s Facilities Management and also client’s Global Events Team Management.Works within the Facilities team to ensure office space is kept to a high standard and all processes are adhered to, including walk-rounds, health and safety management, contractor management etc.Guides the Facilities Events Techs through proactively managing their Facilities workload through the internal Task systems.Acts collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation. Ensures delivery of committed services and overall satisfaction with JLL. Demonstrate responsiveness and creativity in finding solutions for service deliveryEnsures appropriate follow up with customersSeeks to continuously improve processes, systems and overall client satisfactionRegularly work with the Facilities department on Facilities related tasks, as raised by the client and teamWork with the internal Task system to keep track of all requested Facilities work and close out actions according to SLAs.Regularly work with the Facilities department on facilities related tasks including ad hoc dutiesRequirements
Experience in events, facilities, hospitality or related fieldExperience in an event management or coordinator role working within an events, hospitality, social media environment and /or Facilities environmentEvent qualification desirable but not essentialOutstanding customer service skills and orientationAbility to multi task and maintain professionalism at all times without supervisionProficient in MS Office and Outlook, and possess excellent written and verbal communication and people skillsPrevious experience of working in a fast-paced, corporate multi-national environmentMust be able to demonstrate flexibility in relation to type of works carried out and availabilityExperience in a hands-on role working within an events environment and facilities environmentAbout Us
We are in business to create and deliver real value for clients, shareholders and our own people in a complex world that is constantly changing.
JLL is a financial and professional services firm specialising in real estate services and investment management. We have more than 58,000 people in more than 1,000 locations in 70 countries serving the local, regional and global real estate needs of those clients, growing our company in the process. In response to changing client expectations and market conditions, we assemble teams of experts who deliver integrated services built on market insight and foresight, sound research and relevant market knowledge. We attract, develop and reward the best, and most diverse, people in our industry, challenging them to develop enduring client relationships built on quality service, collaboration and trust.
As the leading global provider of integrated facilities management services to corporations, institutions and investor clients around the world, JLL’s Integrated Facilities Management (IFM) platform brings together multiple service lines to support a comprehensive solution to its clients.
As the world of real estate changes, IFM continues to evolve to accommodate the changing environment that companies face. The best-in-class service lines that support the IFM platform include hard and soft services, engineering & operations, project management, health & safety, energy & sustainability services, supply chain management and contract administration, client accounting, technology, legal and human resources.
JLL is an Equal Opportunities Employer and encourages applications from all sections of the community.
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Location:
On-site –Dublin, IRLIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.