JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Pay: $52900 - $67000 / year (paid hourly)
Schedule: M - F; 8a - 5p (with flexibility for events as needed)
Location: NYC | Hudson Yards (occasional support at 770 Broadway and Farley as needed)
The Events Technician will provide support to the Site and/or Assistant Facility Managers and Events Manager where applicable with operational activities in events, vendor oversight and equipment and supplies.
This role requires an enthusiastic, proactive individual, an outstanding communicator with the ability to deliver incredible customer service, organization, and collaboration.
What this job involves:
Service Delivery
Conduct daily walkthroughs to ensure clean and organized event, office, and storage spacesComplete event room event set ups and tear down, including furniture and decor.Assist with coordinating activities of onsite meetings and events, scheduling timing for catering set ups and janitorial support.Respond to all event set-up requests in a timely manner, ensuring KPI compliance and excellent customer serviceManage event set-ups in meeting and event spaces across multiple buildingsCommunicate proactively and accurately both verbally and in writingProvide information to vendors, facilities staff, and other service providers as required to ensure excellent coordination and execution of events, with minimal disruption.Collaborate with other providers, acting as a single team with peripheral services to include internal and external production, catering, security, facilities, janitorial, movers and equipment providersOther duties that may include but are not limited to: reception and guest support, mail and courier services, providing office supplies and safety and security supportParticipate in the full life cycle of event operations, client collaboration, day of execution for experiences ranging from meetings to elaborate productionsClient Relationships
Proactively develop and manage client relationships ensuring expected service levels are achieved or exceededFoster an environment of consistent, quality communication between the team and the clientComply with all requirements of the client contract and meet or exceed Key Performance IndicatorsDeliver an exceptional quality of service to the client, as reflected by client feedbackActively support an environment of teamwork, co-operation, performance excellence and personal success.Participate in the individual performance management program, and personal development planningAct as an ambassador for JLL by behaving consistently with cultural and ethical requirementsFinance Management / Cost Control / Profitability
Assist the Event Requestor, Client and Site Services Manager to achieve or exceed financial targets and ensure effective, efficient and economic operation of assigned responsibilities.Ensure that operational expenditure for the site/s is managed within agreed budgets and identify efficienciesAssist with the annual budgeting and quarterly forecasting processes for the site/s.As requested by the Regional/Site Services Manager, prepare current financial year budget spend reports (actual vs. budget, variance etc.).Manage payments to vendors where applicable, using available systems, complying with all relevant policiesProvide accurate event, financial, and KPI reporting to both the client and JLLSound like you? To apply you need to possess:
Ability to lift 50 pounds regularlyProficiency in a range of information technology tools and platformsStrong analytical and organizational skillsExcellent communication and problem-solving skillsAbility to work independently with little supervision and effectively deal with stressful situationsAbility to work early mornings, late evenings, and weekends as needed.Self-motivated; confident, energetic, and flexibleEstimated total compensation for this position:
52,900.00 – 67,000.00 USD per yearThe total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .
Location:
On-site –New York, NYIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
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This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.
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Accepting applications on an ongoing basis until candidate identified.