JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Pay: $52900 - $70000 / year (paid hourly)

Schedule: M - F; 8a - 5p

Location: Redmond, WA | Meta Campus

Our ideal candidate should possess strong organizational, communication, and problem-solving skills, along with proficiency in information technology tools. They must be able to work independently, handle stressful situations, and be flexible with work hours. This position involves task and expense tracking. Physical requirements include the ability to lift 50 pounds regularly.

Service Delivery

Conduct daily walkthroughs to ensure clean and organized event, office and storage spaces

Complete event room event set ups and tear down, including furniture and decor.

Coordinate activities of onsite meetings and events, scheduling timing for catering set ups and janitorial support.

Respond to all event requests in a timely manner, ensuring KPI compliance and excellent customer service

Manage facilities events operations in meeting and event spaces across multiple buildings

Communicate proactively, accurately and impeccably both verbally and in writing

Provide information to vendors, facilities staff, and other service providers as required to ensure excellent coordination and execution of events, with minimal disruption.

Collaborate with other providers, acting as a single team with peripheral services to include internal and external production, catering, security, facilities, janitorial, movers and equipment providers

Assist in the procurement of vendors and services as required

Other duties that may include but are not limited to: reception and guest support, mail and courier services, providing office supplies, scheduling equipment maintenance, landlord relations and management of building access passes, safety and security support.

Participate in the full life cycle of event operations, client collaboration, day of execution for experiences ranging from meetings to elaborate productions

Client Relationships

Proactively develop and manage client relationships ensuring expected service levels are achieved or exceeded

Foster an environment of consistent, quality communication between the team and the client

Comply with all requirements of the client contract and meet or exceed Key Performance Indicators

Deliver an exceptional quality of service to the client, as reflected by client feedback

Actively support an environment of teamwork, co-operation, performance excellence and personal success.

Participate in the individual performance management program, and personal development planning 

Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements 

Finance Management / Cost Control / Profitability

Assist the Event Requestor, Client and Site Services Manager to achieve or exceed financial targets and ensure effective, efficient and economic operation of assigned responsibilities.

Ensure that operational expenditure for the site/s is managed within agreed budgets and identify efficiencies

Assist with the annual budgeting and quarterly forecasting processes for the site/s.

As requested by the Regional/Site Services Manager, prepare current financial year budget spend reports (actual vs. budget, variance etc.).

Manage payments to vendors where applicable, using available systems, complying with all relevant policies 

Provide accurate event, financial, and  KPI reporting to both the client and JLL 

Sound like you? To apply you need to possess:

Ability to lift 50 pounds regularly

Proficiency in a range of information technology tools and platforms (Microsoft Office, etc.)

Strong analytical, organizational and presentation skills

Excellent communication and problem solving skills

Ability to work independently with little supervision and effectively deal with stressful situations

Ability to work flexible hours when needed

Self-motivated; confident, energetic, and flexible

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.