Enterprise Workforce Management is a new capability that is being built at Citi that provides Citi leaders and managers with frameworks, standards, procedures, and tools to ensure adequate Organizational Health and Resource Management across the bank **.** The Workforce Management Senior Analyst contributes to the development and improvement of processes, tools and metrics for [the area or function]. Requires an understanding of how various work streams collectively integrate within the sub-function, as well as coordinate and contribute to the objectives of the businesses and functions. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required as well as ability to handle ambiguity and navigate a fast paced environment. **Responsibilities:** + Contributes to the implementation and measurement of key strategies and processes relating to Organization Design & Structure, Job Architecture Adequacy, Demand & Capacity Planning, Skills Management, Dual Roles & Matrix Reporting Lines and Resource Planning. + Foundational understanding of the business and HR needs and priorities to inform the execution of workforce management/human capital strategy globally + Contributes new ideas towards conceptual frameworks to help solve problems, as well as hands-on delivery of frameworks. Continuously gathers insights and recommendations from work. + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. + Ability to drill-down, discern and analyze data to provide insights for the business + Collaborates with the Businesses/Functions, SHROs/HRAs, Talent Acquisition and L&D, external experts etc., globally to execute successfully on the strategy + Participates in ongoing communication across the global business to engage all global employees in initiatives, processes and updates **Qualifications:** + 5-8 years experience + Consistently demonstrates clear and concise written and verbal communication skills + Proficient in Microsoft Office with an emphasis on MS Excel + Self-motivated and detail oriented **Education:** + Bachelor’s/University degree, Master’s degree preferred; managerial experience The EWM Regulatory Execution Governance team oversees all EWM only regulatory commitments. Team responsibilities include: + Regulatory issue scoping, inclusive of RBCM mapping, risk reduction and solution description, and key control and OTR mapping, to ensure risks and root causes are being sufficiently addressed + Regulatory issue and risk reduction progress monitoring to verify corrective actions are being executed as planned and that risks and issues are being timely and effectively addressed + Control and One Time Remediation (OTR) action testing + Regulatory issue closure, including artifact uploads and obtaining required approvals, and coordination during validation period + Monthly and quarterly progress updates to management, Board and Regulators​ + Review Regulatory Business Critical Milestone (RBCM) closure summaries to ensure there is clear linkage between what each RBCM delivered and its contribution to the mapped regulatory issue + Represent EWM achievements and respond to BFQC, 2nd line, IA, and regulator questions ------------------------------------------------------ **Job Family Group:** Human Resources ------------------------------------------------------ **Job Family:** Organizational Effectiveness ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** . View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) . View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) . View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.