About The RoleAs an Asset Protection Inventory Specialist, you will report directly to the Asset Protection Leadership Team of the Authentication Center. Key areas of responsibility will include but not be limited to reconciliation of inventory, research of “no sku” items, mis-ships disposition, investigation of other exception related issues, and general Asset Protection duties assigned by the Asset Protection Leadership Team. If you are a passionate self-starter who thrives in a fast-paced environment, this could be the perfect match!

What You Get To Do Every Day

Research and resolve discrepancies with inventory while completing reconciliation of missing items (e.g. researching items with no skus)

Conduct daily sweeps of product aisles to identify & minimize the occurrences of inventory with no skus; collect merchandise with missing sku information

Create detailed logs of all inventory being researched and in the Asset Protection exemptions process queue

Investigate mis-shipped items by identifying where discrepancies occurred through research on the warehouse management system and utilizing CCTV as needed

Update inventory with missing or inaccurate information to ensure accurate count of product

Maintain salvage reports, logs, and other documentation related to inventory

Collaborate with internal departments to resolve exception and operational issues while also coming up with solutions to minimize future operational deficiencies

Develop and maintain in depth knowledge of exceptions & inventory control

Assist with general Asset Protection duties or other exception related issues as assigned or needed

What You Bring To The Role

Minimum Requirements:

Familiarity with Google Sheets/Microsoft Excel

Experience using CCTV platform to review footage

Strong communication skills 

Detail oriented

Ability to work full-time and overtime when needed 

Preferred Requirements:

2+ years of Asset Protection or inventory management experience

Compensation, Benefits, + Perks

$50 in monthly food credits to apply to snacks and meals that are available for purchase on site

Employee Stock Purchase Plan

401K with Company Match

Medical, Dental & Vision Insurance

Paid parental leave

18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 10 Paid Holidays

State of the art, climate-controlled warehouse facility

The expected hourly rate for this role is 20-20.5. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.