Job Summary: Manages all operations of an activity consisting of several departments including the retail store personalized services service station food outlets and concessionaires.

Duties Responsibilities:

- Directly responsible and accountable for the performance and mission effectiveness of the Exchange and/or assigned departments, as well as
compliance with all operating procedures. Assesses the overall efficiency and integrity of assigned functions with particular emphasis on high risk areas
that may be susceptible to loss such as inventory shrink, shoplifting, refund fraud, paperwork error, associate theft, receiving and Open Purchase Order
(OPO) errors. Ensures that all directives, policies and regulations relative to the management of cost control and loss prevention initiatives are adhered
to. Actively works to create an environment intolerant of internal and external theft, paperwork error and inventory shrink.
- Plans and, through subordinate supervisors, directs all operations of the activity to ensure achievement of established sales and profit goals. Initiates
corrective action as necessary. Implements NEXCOM policies and procedures, coordinates operations with department managers and/or supervisors.
Monitors activity operations and recommends staffing requirements based on projected sales/services level goals.
- Responsible for uniform merchandise and assistance to military customers.
- Conducts meetings with associates and supervisors to ensure proper implementation of NEX programs and customer service.
- Performs administrative functions relating to the development of the activity budget and exercises obligational authority for the control of funds within
prescribed limits.
- Researches and develops potential projects, prepares project submissions, and manages or assists in managing approved projects.
- Initiates correspondence relating to operational and administrative aspects of the activity. Responsible for the preparation and completion of required
reports.
- Attends and represents the activity at operational and staff meetings, and provides input on the activity's progress and goal achievements.
- Responsible for the personnel management of the activity.
- Reviews requests for equipment, supplies, etc.
- Carries out policy of courtesy and service.
- Works under the general direction of the District Vice President, General Manager, or other manager, who provides overall guidance and assistance on
matters of policy or procedures. Receives technical guidance and support from managers at the main Exchange. Exercises judgment and initiative in
carrying out all phases of the activity. Work is reviewed in terms of efficiency of operations and effectiveness in meeting operating goals.
- Performs other related duties as assigned.
TRAINING REQUIREMENT: Associate must receive hazardous material (HazMat) training within 90 days of hire per Department of Transportation
regulations.
Requires Secret (S) Security Clearance.
The incumbent of this position must file a Financial Disclosure Report (OGE) Form 450, as required