Role: Executive, Business Support (Calling)

Your Day to Day

Contacting seller of (bidding) and (non-bidding) for appointment scheduling for transaction
- individual (local/foreigner)
- company carsFollowing up and updating latest appointment status of any unscheduled and/or postponed caseProviding assist on seller inquiry on seller transaction process (if any)Request for necessary details for appointment scheduling (hire purchase status, ownership
status, car status)Providing reminder message (in Whatsapp) to seller upon completion appointment scheduling on required documentation required to provide during transactionChecking on customer availability (date and time) and to confirm on transactionUpdating the accurate details in job sheets for next team reference (Operation Executive)Check the customer availability and confirm the appointment date and timeCheck the OE schedule to slot in the appointment according to the location and timeFollowing up and liaise within internal team for any pending and required items
- Down-payment
- Pending approval cases.

Role: Executive, Business Support (Admin)

Check Leads status.Check Pending assign leads.Check unconfirmed case status.Double-check all related approval before scheduling.aging (Based on area : KV & Outstation)Attend TT RequestAttend DT's group (Ops,Sourcing,B2BAttend inspector's Group (outstation Groups)
Attend corp request (Schedule booking)Find slot for add on cases.Update case status(Settlement & Postpone)Attend BA's request.Attend OE's request.Updating rejection LeadsDouble-check on Jobsheet Detailsinput PBB DD listingUpdating names OE Schedule (OS Admin only)Attend jobsheet amendment. (if any)Check Dealer Allocation (EM Leads)Forward email for Corp Case Only