Category: Bromma Facility: Sales Location: Singapore, SG Custom Field 1: -- Executive, Order Management BROMMA has been the leading manufacturer of crane spreaders ever since its formation in the 1960s. Today we have, by far, the highest market share of the world’s spreader suppliers. In fact, our market share is higher than all our competitors’ combined. Today, we manufacture close to 2,000 spreaders of all types every year and our spreaders are currently in use in 99 of the top-100 ports world- wide. BROMMA sales and service network has a wide-reaching footprint. We are present with own sales offices on all continents, and with an extensive network of agents, we are able to support customers in every country in the world. More information about BROMMA can be found onwww.bromma.com Purpose of the position Process customer orders and monitor that orders are dispatched, invoiced, and paid accurately and on time. Liaise with sales representatives and operations to determine order status and track and maintain delivery timescales to ensure timely delivery of order to customers. Respond effectively and efficiently to internal and customer enquiries including queries relating to orders and/or returns and escalate queries where required. Use databases or other IT-systems to maintain up-to-date customer records; to track the status of orders and deliveries; to maintain sales commission; and to generate sales reports and statistics Main tasks and responsibilities + Manage order processing in existing databases and IT-systems according to existing praxis. + Ensure sales documentation, proposals, reports, and correspondence such as sales contracts are properly completed and stored in a structured way. + Exchange information and knowledge and communicate with internal and external stakeholders + Participation, contribution and driving function specific development objectives + Update and maintain work instructions What you’ll need to succeed Education + Diploma/ University degree (Bachelor’s Degree) level Experience + Min. 3-5 years Competencies + Advanced knowledge and skills in this area, can solve complex problems + Ability to drive and develop processes and activities and clearly communicate and implement policies and principles + Capability to develop own way of working and working methods. + Ability to support/lead others and develop processes and ways of working. + Strong collaboration skills and effective networking skills + Good communication skills in English + Knowledge of Incoterms and shipping processes + Knowledge of credit management and payment terms + SAP, MS Office, G-Suite, JIRA, Salesforce is considered an advantage You will be part of We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation and the spreaders industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally. Join us to make a difference - and have fun while doing it. Interested to join? If you are excited about this opportunity, click Apply and submit your application and CV. Bromma is part of Kalmar (Nasdaq Helsinki:KALMAR). Kalmar offers a wide range of industry shaping heavy material handling equipment and services to ports and terminals, distribution centres, manufacturing and heavy logistics. Headquartered in Helsinki, Finland, Kalmar operates globally in over 120 countries and employs approximately 5,200 people. In 2023, the company's sales on a carve-out basis totalled approximately EUR 2.0 billion. www.kalmarglobal.com