At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

We offer excellent benefits and perks including one free meal per shift and free theme park access.

We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

We invest in training and development opportunities for all team members.

We promote social responsibility by being a good neighbor in the community.

We care for you, just as we care for others.

About Lakewood Regional Support

Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.

This position reports to the Area Managing Director and VP of Human Resources and is responsible for all aspects of the day to day administration of the Executive Office. Performs a wide range of administrative and office support activities; and provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects.

Job Specific

Maintains day to day operation of Executive office by managing AMD and VP schedule, coordinating visitors arrival, assisting with office calls and distributing office communications and mail.Resolves administrative problems by coordinating preparation of reports, preparing correspondence and providing research as neededProvides information by answering questions and requests both internally and externallyMaintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.Assist Learning and Development with administrative duties and reportingContributes to team effort by accomplishing related results as needed for both Finance and VP of Operations officeProvides the highest level of integrity and confidentiality

General

Notifies appropriate individual promptly and fully of problems and/or unusual matters of significanceIs polite, friendly, and helpful to guests, management and fellow employeesMaintains cleanliness and excellent condition of equipment and work areaComplies with Loews Hotels standards, policies and rulesRemains current with Loews Hotels information and changesComplies with Loews Hotels uniform and grooming guidelines

Qualifications

Excellent oral and written communication skillsPrevious office experience working with leadershipKnowledge of hotel operationsProficient in Microsoft Office ProgramsAble to work a flexible schedule, including weekends and holidaysExperience in operating basic office equipment to include: specialized printing, scanning, presentation preparation.Working knowledge of ADACO,HotSOS and OPERA PMS preferred