The Amazon Customer Service organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support a Senior Principal Engineer and a Director on our Customer Service Leadership Team in Seattle, Washington.

This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group.




Key job responsibilities
Your responsibilities will include:
Manage complex calendar and scheduling to support teams in multiple locations
Manage domestic and international travel
Manage expense report coordination and submission
Organize, execute, and assist with team activities (staff meeting agendas, all-hands meetings, off-sites, and team social events)
Ensure the timely completion of critical tasks and follow up on outstanding matters as a liaison for direct reports
Work closely with the leadership team, program managers, recruiting, and other Executive Assistants to provide support to the organization
Help to develop & maintain new mechanisms within the team

A day in the life
Day to day you will play a key role to allow CS to meet customer needs by ensuring leaders connect in a timely manner on the most pressing issues. You will ensure engineers feel connected to their work and continuously improve their technical skills but hosting in-person community and learning events.

About the team
You will be part of a team that delivers the technology that powers Amazon Customer Service. CS technology includes chat and voice bots, associate facing tools and products that champion the voice of the customer.

You will be managing complex and high volume of requests for multiple Directors' calendars, while supporting other areas of need, such as team events or travel logistics. Additionally, this role involves development and facilitation of onsite learning, development and community programs for the 200+ CS Seattle software engineering community. This is a great role for someone passionate about community development and event organization.