Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

Responsibilities:

Communicates with executives and line management to gather and convey relevant information

Answers manager's phone line, documenting accurate messages and handling calls with appropriate judgment

Manages the calendar of multiple stakeholders proactively, effectively resolving conflicts that arise in a professional manner

Manages all travel planning and expenses, coordinating schedules for executive to maximize time and create efficiencies

Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills

Liaises with outside groups to coordinate events where the executive is a corporate chair, director, or committee member

Engages in high-level client contact and supports conversations related to sensitive information, utilizing considerable diplomacy and judgment

Required Skills:

Minimum 5+ years administration / business support experience

Strong Word, Excel, PowerPoint & Outlook skills

Ability to Multi-Task, self-starter requires minimum supervision

Effective comprehension, listening, verbal and written communication skills

Ability to interface with Senior Executives

Calendar management

Ability to proactively look for potential conflicts or issues and resolve

Strong attention to detail

Ability to prioritize and work well under pressure

Ability to obtain information in a timely and efficient manner

Ability to navigate in a constantly changing environment and under tight deadlines with high level of accuracy

Strong relationship skills and ability to work with a variety of constituent groups

Desired Skills:

Proficiency in Concur & Ariba systems

Proficiency in internal technology ordering systems

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Skills:

Administrative Services

Attention to Detail

Customer and Client Focus

Planning

Prioritization

Adaptability

Collaboration

Event Planning

Problem Solving

Research

Facilities Management

Office Administration

Oral Communications

Recording/Organizing Information

Written Communications

Shift:

Hours Per Week: