We exist to help people achieve financial clarity. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given.
At our core, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our clients. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow.
Job Summary
Office manager and senior level administrative assistant responsible for providing advanced secretarial and administrative support to Thrivent Bank executive(s) and supporting employees and external partners by managing daily administrative and office support functions. Responsibilities include maintaining executive schedules and calendars; coordinating meetings, conferences, presentations, and travel; Thrivent Bank front desk support; employee and vendor onboarding/offboarding; composing correspondence and handling communications; preparing reports and presentation materials; office-related employee engagement activities; and providing various project support. Receives and processes services and scheduling requests to address needs of the office space, mail services, equipment, furniture, moves, ergonomics, maintenance, meetings/events, wellness amenities, cleaning and other related services.
Job Responsibilities and Duties
Organizes and coordinates executive schedules by arranging appointments, maintaining calendars and scheduling meetings, conferences, travel, and presentations while handling telephone calls, greeting visitors, responding to information requests, and composing correspondence (often of a confidential nature), design, manage and implement a variety of on-site employee engagement activities and periodic on-site events, wellness programs, etc.Prepares meeting agendas and briefings, maintains meeting notes, arranges for implementation of action items, and prepares presentation materials and spreadsheets to produce high quality reports, presentations, and other documents.Maintains and promotes strong business relationships with key stakeholders in support of management objectives while coordinating a variety of daily office functions including maintenance, mail services, vending, janitorial, centralized office supplies, furniture, stocking supplies, and more.Assist and work with Thrivent Bank Chief Financial Officer on budgets for workplace programs; review and approve invoices, track, manage and control ongoing operating expenses, and identifying and coordinating projects to enhance the overall performance and effectiveness of the Thrivent Bank workplace. Cultivate relationships with departments, such as HR, to gain understanding of business direction and workplace needs; work with Thrivent Bank Chief Administration Officer and external vendors on day-to-day workplace needs and longer-term projects.Greets and assists all visitors, coordinates visitor registrations and is a subject matter expert in the building’s visitor management system, interfacing with both internal and external customers and vendors to develop and coordinate requirements for meetings, events, requests and other workplace activities by working collaboratively throughout the organization.Coordinates onboarding, offboarding and move processes for employees, and responsible for opening/closing office, managing Conference Center room reservations, and answering Thrivent Bank main phone.Partner with Corporate Safety & Security to address issues with access, access cards and card readers, and security alarms, assign replacement and temporary access cards, and manage security requirements for on-site service providers.Job Qualifications
Required:
5 or more years of office manager and/or administrative/secretarial experience or related field.Bachelor’s degree or equivalent work experience in a financial or professional services environment; preferred experience in office and facilities management.Advanced business computer skills (Microsoft Word, Excel, PowerPoint).Ability to write business correspondence clearly and concisely, using correct grammar, vocabulary, punctuation, and spelling.Ability to handle multiple projects or tasks while effectively prioritizing to meet deadlines and maintain a high quality of work while maintaining integrity of sensitive/confidential information.On-site work at our office located in Cottonwood Heights neighborhood of Salt Lake City.Good decision making, attention to detail with excellent customer service, collaboration, and problem-solving skills.Interest in employee experience and office efficiencies with strong project management/coordination, contract, service level agreements, and vendor management experience.Ability to influence and build trust with individuals of all levels across the organization.Other Critical Factors
Reports to and supports Thrivent Financial executive(s) (corporate VP and above).On-site work at our office located in Salt Lake City required with varying hours including evenings on occasion.Physical ability to perform manual labor including lifting a minimum 20 pounds.Additional Information
This position requires you to work primarily on-site in Salt Lake City, UT, with some flexibility for remote work as determined by your manager.Pay Transparency
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.