Provides, initiates, and prioritizes a variety of complex, diversified, confidential, and comprehensive administrative support to senior executives requiring a broad knowledge of the system's policies and practices. Communicates with highly visible customers and leadership throughout the system. Performs reception, schedule planning and coordination, word processing, document distribution and development, file maintenance, and research/presentation of office related materials. Uses judgment and discretion to solve a variety of complex office related situations and conflicts and plans/expedites workflow in the office.
Major Responsibilities:
Schedules, maintains, and prioritize executive calendars for appointments, meetings, and travel. Plans and organizes the administrative aspects such as agenda preparation, site selection, food/beverage selections, audio-visual arrangements, and document development.Answers, screens, and initiates telephone calls and greets visitors providing procedural information and answering inquiries related to operational and substantive matters. Resolves problems and prioritizes needs requiring in-depth knowledge of policies and procedures.Performs a variety of complex word processing such as creating/drafting correspondence, memos, and documents from rough draft, under verbal instruction, or independently. Makes decisions on format and layout and edits for accuracy and consistency of data. Compiles supportive graphics, reports, or statistical data.Creates reports under general instruction and displays data to support needs, generates existing reports, and distributes reports as needed.May present administrative materials, reports, and information to a group of individuals.Establishes and maintains filing systems for records, files, and documentation. Maintains confidential materials and records.Opens, reads, and prioritizes mail, and department documents initiating return correspondence as appropriate.Performs independent research and compiles, analyzes, and summarizes information from a variety of sources to support administrative needs.Operates and maintains office equipment (fax, printer, photocopier), and may order office supplies.Acts as a resource to other administrative support and provides training on processes and procedures.
Licensure, Registration, and/or Certification Required:
Education Required:
Experience Required:
Knowledge, Skills & Abilities Required:
Physical Requirements and Working Conditions:
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.