At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

We offer excellent benefits and perks including one free meal per shift and free theme park access.

We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

We invest in training and development opportunities for all team members.

We promote social responsibility by being a good neighbor in the community.

We care for you, just as we care for others.

About Loews Portofino Bay Hotel

Join the team at this Italian-inspired hotel that is a re-creation of the seaside village of Portofino, Italy. 

This position reports to the General Manager for the hotel and is responsible for all aspects of the day to day administration of the General Manager and Executive Office. Perform a wide range of administrative and office support activities; and provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects.

Job Specific

Maintains day to day operation of Executive office by managing GM schedule, coordinating visitors arrival, assisting with office calls and distributing office communications and mail.Develops administrative staff by providing information, educational opportunities, and experiential growth opportunitiesResolves administrative problems by coordinating preparation of reports, preparing correspondence and providing research as neededEnsures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniquesProvides information by answering questions and requests both internally and externallyMaintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networksContributes to team effort by accomplishing related results as neededProvides the highest level of integrity and confidentialityOther duties as assigned

General

Promotes and applies teamwork skills at all timesNotifies appropriate individual promptly and fully of problems and/or unusual matters of significanceIs polite, friendly, and helpful to guests, management and fellow employeesExecutes emergency procedures in accordance with Loews Hotels standardsComplies with required safety regulations and proceduresAttends appropriate hotel meetings and training sessionsMaintains cleanliness and excellent condition of equipment and work areaComplies with Loews Hotels standards, policies and rulesRecycles whenever possibleRemains current with Loews Hotels information and changesComplies with Loews Hotels uniform and grooming guidelines

Qualifications

Excellent oral and written communication skillsPrevious office experience working with senior executivesKnowledge of all aspects of hotel operationsProficient in Microsoft Office ProgramsTyping speed sixty-five WPM +Able to work a flexible schedule, including weekends and holidaysPrevious office experience in a hotel environmentWorking knowledge of ADACO,HotSOS and OPERA PMS