Job Description
If you are an experienced Executive Customer Resolution Specialist looking for a position with a leading company, Bartech can help! We are a leading staffing firm and our clients include some of the biggest companies in the nation. Our client has a need for a Executive Customer Resolution Specialist. This is a contract position; however it is not uncommon for assignments to transition into permanent positions with our client companies. If you have the background we are looking for, and you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you!
Applicant must be eligible to work in the US for immediate opening.  For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our end client.
Executive Customer Resolution Specialist        
Job Responsibilities                                              
Your specific duties as a Executive Customer Resolution Specialist will include:        Executive Resolution - Executive Liaison
Executive Customer Resolution Specialist
Job Requirements
As a Executive Customer Resolution Specialist you must represent our company well by being responsible, punctual and motivated to go above and beyond the call of duty. You must also be highly detail-oriented and organized with excellent analytic and problem-solving abilities.  It is also important that you display excellent verbal and written communication and interpersonal skills. Excellent customer service skills with an emphasis on soft skills, customer-focused proactive resolution, and de-escalation tactics. Advanced problem-solving, resolution, and decision-making skills, including the ability to quickly understand and analyze new information and situations. Excellent written and verbal business communication skills. Passionate about helping people. Projects an attitude caring and professionalism. Adept at demonstrating empathy in customer interactions and tenacity in resolving customer requests Strong organizational skills and the ability to multitask in a fast-paced environment. Self-starter who excels at working independently within a diverse team environment. Passionate and enthusiastic about General Motors’ vehicles and products, including knowledge / awareness about the automotive industry and market trends. Internet savvy with social media awareness. Working knowledge of multiple computer platforms, browsers and operating systems required. Preferred: College degree (B.A./B.S.). Educational requirement may be substituted with equivalent industry-related business experience. Experience providing customer service via multiple contact channels (phone, live chat, face-to-face, written correspondence, etc.). Experience in customer service, retail and/or sales preferred. Willingness to work weekends and flexible hours.
Executive Customer Resolution Specialist
Benefits

As a Executive Customer Resolution Specialist with Bartech, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We are dedicated to providing our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment and your performance, you can find potential opportunities for direct employment. Your hard work and professional dedication will be rewarded with competitive compensation, including benefits.
Available benefits for Executive Customer Resolution Specialist Position may include (but are not limited to): Exceptional medical, dental, and vision 401(k) Make the most of your experience!
Apply now!
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