Job Description Family Independence Administration provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, such as: temporary cash assistance, SNAP, child care, eviction prevention services, adult protective services, job training, employment plans/support, domestic violence assistance, child support enforcement, etc. Under the executive direction of the HRA Chief Program Officer, the Executive Deputy Commissioner of the Family Independence Administration (FIA) ions is responsible for Benefits Access Centers and SNAP offices and ancillary operations throughout the five boroughs and directing policies, programs, and initiatives of each of the component agencies of FIA Operations and directly supervises the Deputy Commissioner for Cash Assistance, Deputy Commissioner for SNAP and all Center Operation program development management within FIA. FIA is recruiting for one (1) Deputy Director of Administration M6, to function as an Executive Deputy Commissioner, who will: - Take responsibility for the management of all field operations and contribute greatly to policy development, implementation, planning and legislative analysis for programs, which provide basic employment, training, financial, food, medical and child care needs to eligible New Yorkers. - Analyze, monitor, and evaluate existing programs and policies relating to all FIA components to determine their effectiveness, implement new policies and procedures designed to minimize the numbers of ineligible recipients in order to achieve greater cost effectiveness and savings. - Maintain liaison and cooperative relationships with various public, private and community agencies concerned with the activities of the assigned programs; interpret the FIA programs to these agencies. - Represent the Administrator/Commissioner, or Chief Program Officer before the City Council or other legislative bodies and in discussions with State and Federal agencies in areas of mutual concerns. - Plan, develop, and implement innovative procedures to ensure quality standards such as error rate targets to reduce fiscal risk to the City. These procedures include corrective action plans to meet federal and state quality control error rate targets in the cash assistance program, and SNAP, work participation rates in Employment Services, collection goals in Child Support and other quantifiable goals as well as overall quality initiatives throughout FIA. - Oversee the direction of management audits in the Benefits Access Centers of operating routines, methods, and processes; check on adherence to and effectiveness of new methods and procedures; and ensure continuing administrative studies of all levels of Center management procedures and systems. Audits are conducted during the course of regularly scheduled field visits and the findings provide the basis for corrective action and for recommended revisions of methods, systems, forms, policies and procedures as required. - Ensure that all agency policies and procedures relating to staff including attendance, evaluation, conduct and response to clients and to the public are professionally conducted and courteously applied. Hours/Shift: 9:00am – 5:00pm Qualifications Qualification Requirements 1. A master’s degree from an accredited graduate school of social work and three (3) years of social work experience in a broad supervisory or administrative capacity with an acceptable agency; or 2. A baccalaureate degree from an accredited college or university and five (5) years of broad supervisory and administrative experience with an acceptable agency; or 3. A satisfactory equivalent. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.